
Advertise on podcast: Healthcare Business Thrivecast
This podcast has
50 episodes
Language
EnglishPublisher
Healthcare Business ThrivecastExplicit
No
Date created
2025/03/02
Latest episode
2026/10/19
Average duration
32 min.
Release period
9 days
Description
Healthcare Business Thrivecast is the go-to podcast for health professionals looking to grow and future-proof their businesses. Hosted by Randall Cooper, Antony Hirst, and Michael Kenihan—physiotherapists turned business strategists—we tackle the real challenges of running a healthcare business. From scaling operations to enhancing patient experience, we share expert insights and actionable strategies. If you're a clinic owner or health professional, tune in and take your business to the next level!
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Check latest episodes from Healthcare Business Thrivecast podcast
The Business of Building Better Clinics with Tony Ganter
2026/10/19
Summary
In this episode, Anthony Hirst interviews Tony Ganter from Healthia to explore the dynamics of healthcare practice acquisitions, the importance of culture and leadership, and the future of corporate health groups.
Keywords
healthcare practice acquisition, corporate health groups, practice management, healthcare entrepreneurship, practice valuation, health industry trends
Key topics
Practice acquisition strategies
Importance of culture and leadership in healthcare
Metrics and evaluation of clinics for sale
Future of corporate healthcare groups
Role of capital and technology in healthcare expansion
Sound bites
"You're not gonna go and do your own knee surgery"
"Anyone to come in and replace their billings will cost circa six figures"
"The future is bigger clinics with integrated care and high tech environments"
Chapters
00:00 Introduction to the episode and guest
01:15 Overview of Healthia's growth and acquisition appetite
02:37 Early days and initial vision of Tony Ganter
04:39 Learning the business side of healthcare in the 90s
06:31 Key advice from a mentor in business growth
07:05 Success factors of Healthia compared to others
09:47 What Healthia looks for in practice owners
12:23 Financial metrics and operational standards
14:45 Assessing practice readiness for sale
16:05 Valuation misconceptions and advice for owners
17:54 Group vs single clinic investment appeal
19:23 Owner feedback and retention at Healthia
22:08 Leadership with clinical experience and future outlook
23:24 Future of healthcare practice models and technology
25:28 Closing remarks and industry insights
Resources & Links:
www.learn.physio - Evidence-based courses for health professionals
Andrew Small on What the NBA Taught Him About Running a Clinic
2026/10/12
Summary
Andrew Small, director of rehabilitation for the New York Knicks, shares insights from his extensive career in pro sports, including his unique journey with high-level athletic rehabilitation work in the NBA. Discover how his experiences can inspire practitioners to elevate their practice and understand the business and culture of elite sports.
Keywords
sports physiotherapy, pro sport, healthcare leadership, culture, NBA, athlete rehab, US sports industry, practice differentiation
Key topics
Andrew Small's career path from Australia to the US
The role of a the NBA in sports physiotherapy
Differences between Australian and US healthcare models in sports
Building trust and rapport with elite athletes
Creating a high-value, differentiated practice
Leadership and culture in professional sports teams
Navigating external practitioner relationships in pro sport
The importance of local presence for US sports opportunities
Sound bites
"The commercial aspect is a big part of what we do"
"Getting your credentials verified is a long, tedious process"
"Your culture is what you allow"
Chapters
00:00 Introduction to Andrew Small and his background
01:16 Andrew explains his decision to pursue working with the Knicks
02:54 The commercial differences between Australian and US pro sports
03:49 Andrew's move from Australia to the US and initial challenges
05:23 Differences in healthcare models between Australia and the US
07:14 Business models and billing practices in New York clinics
08:30 Marketing and patient acquisition in Manhattan
10:22 Getting involved with the Milwaukee Bucks
11:12 Tips for Australian practitioners aiming for US pro sports
12:18 Qualifications and credentialing process in the US
13:52 Working with external practitioners and athletes' teams
17:22 Building team culture and leadership lessons from NBA championships
20:27 Key elements of effective leadership and team culture
22:19 Advice for Australian practitioners to succeed in US sports
24:15 Andrew's future plans and reflections on his career
Resources & Links:
www.learn.physio - Evidence-based courses for health professionals
Seamus Bradley on Why AI Can't Write Your Patient Communications
2026/10/05
Summary
In this episode of the Healthcare Business Thrivecast, host Michael Kenihan interviews Seamus Bradley, an expert in communications and crisis management. They discuss the importance of good writing in the age of AI, the role of healthy communications in organizations, and the critical nature of crisis communication in healthcare. The conversation also delves into the significance of effective communication in building relationships with patients, the training of AI for writing, and the risks associated with AI, including hallucinations and skills collapse. Finally, they explore the advantages of AI in healthcare practices and how to effectively introduce AI into these settings, along with insights on blog writing.
Sound bites
"Good writing engages your audience."
"Everything is communication in a practice."
"AI can populate a blank page quickly."
"AI can rewrite a novel in ten seconds."
"The human voice is infinitely interesting."
Chapters
00:00 Introduction to Healthcare Business Thrivecast
01:42 The Importance of Good Writing in the Age of AI
03:37 Understanding Healthy Communications
05:48 Crisis Communication in Healthcare
07:22 Building Relationships Through Effective Communication
11:01 Training AI for Effective Writing
13:23 Managing AI Risks and Hallucinations
18:26 The Dangers of AI and Skills Collapse
20:32 Advantages of AI in Healthcare Practices
24:31 Introducing AI into Healthcare Practices
26:24 Blog Writing and the Role of AI
Resources:
www.learn.physio - Evidence-based courses for health professionals
Brad Beer on the Physio Finish Line
2026/09/28
Summary
In this episode, Brad Beer shares his journey from starting his own practice to leading a major physiotherapy group, emphasizing the importance of personal branding, clinical excellence, and strategic growth. Discover insights on building a successful clinic, managing team dynamics, and maintaining clinical passion.
Keywords
physiotherapy, personal branding, clinic growth, leadership, healthcare entrepreneurship, clinical excellence, social media, practice management
Key topics
Brad Beer's background and practice journey
The role of personal branding in healthcare
Clinic growth strategies and team management
The Win Work program and practitioner development
Challenges and lessons from business ownership
Balancing clinical care with business leadership
Sound bites
"Opportunities flow from being visible"
"Treat your local patient well, develop your skills"
"Don't act out of fear of loss"
Chapters
00:00 Introduction to Brad Beer and his practice journey
01:30 Brad's personal brand and social media presence
04:00 Impact of personal branding on clinic success
04:38 Team dynamics and clinic ecosystem
06:51 Mentoring and practitioner development at Pogo Physio
08:28 The Win Work program and practitioner goals
11:50 Business journey and early practice experiences
16:57 Joining and leading the back in motion group
20:46 Challenges and exit from the group
23:37 Lessons learned and advice to younger self
27:45 A typical week in Brad’s busy life
30:19 Closing remarks and key takeaways
Build a Career You Actually Want
2026/09/21
Summary
In this episode, Randall Cooper is joined by Michael Kenihan and Antony Hirst to explore building a fulfilling career in healthcare. They discuss career journeys, the realities of practice ownership, and balancing work with family life.
Keywords
healthcare career, practice ownership, professional growth, work-life balance, physiotherapy
Key topics
Career development and serendipity
Practice ownership and growth strategies
Work-life balance and family considerations
Scaling practices and managing resources
Opportunities in modern healthcare careers
Takeaways
Careers evolve over time and require flexibility.
Planning exit strategies is crucial for long-term success.
Growth should be strategic, not just for vanity.
Work-life balance is a myth for small business owners.
Expanding within the current site can be more effective than multiple locations.
Sound bites
"Be aware of opportunity and take it"
"Begin with the end in mind"
"Time, health, and money must be balanced"
Chapters
00:00 Introduction to the episode and guests
01:15 Discussing the journey of building a healthcare career
03:21 Did you build the career you wanted?
06:25 The importance of planning your career exit
09:00 The role of ownership and entrepreneurship in healthcare
11:20 Opportunities for new practitioners in the current landscape
13:49 Managing multiple clinics and growth challenges
19:56 Expanding within a single site versus multiple sites
26:19 Balancing family life and practice ownership
27:11 The reality of work-life balance in healthcare
30:29 The importance of mental and emotional energy
32:59 Lessons learned from starting and running practices
33:27 Closing remarks and future episodes
Resources & Links:
www.learn.physio - Evidence-based courses for health professionals
The Niche Advantage
2026/09/14
Summary
This episode explores the importance of developing a clinical niche in physiotherapy, discussing when and how practitioners should specialize, the benefits of niche practices, and the future of niche clinics in the industry.
Keywords
physiotherapy, clinical niche, specialization, healthcare practice, physiotherapy clinics, expert practice, telehealth, niche marketing, career development
Key topics
The importance of developing a clinical niche early in a physiotherapy career
How niche specialization can lead to higher professional satisfaction
Examples of successful niche practices in physiotherapy
Strategies for expanding a niche practice into a clinic
The impact of geographic location on niche practice viability
The transition from generalist to specialist over a career
The future trends in niche healthcare clinics
Sound bites
"Is it the same thing as the unique selling proposition?"
"Having a niche practice makes it harder to sell."
"Online reviews and AI will point patients to niche clinics."
Chapters
00:00 Introduction to the series and episode focus
01:15 Discussion of personal niches in physiotherapy
02:27 The concept of the niche and its relation to unique selling propositions
04:00 Examples of clinical niches from guest interviews
05:40 When should clinicians start developing a niche?
07:10 How interests evolve into clinical expertise
08:29 The satisfaction and career longevity of niche practitioners
10:20 The role of niche expertise in job satisfaction
14:45 The rise of niche clinics and their future in healthcare
17:41 The importance of understanding your target customer and location considerations
19:32 The impact of industry leaders and productization on niche practice
21:48 Opportunities in niche areas like pelvic health and sports
23:04 Geography and its influence on niche practice success
25:05 The importance of flexibility and reputation in niche practice
27:44 The role of telehealth and online presence in expanding niche practices
28:12 Summary and closing thoughts on the future of niche clinics
Resources & Links:
www.learn.physio - Evidence-based courses for health professionals
Clinical Excellence Comes First — But It Can’t Be the Only Thing
2026/09/07
Summary
In this episode, Randall Cooper, Michael Kenihan, and Antony Hirst explore the core principles of building a successful healthcare practice, emphasizing clinical excellence, commercial skills, and adapting to industry changes. They share insights from interviews, common themes, and practical advice for health professionals aiming to thrive.
Keywords
healthcare practice, clinical excellence, business skills, healthcare industry, practice growth, patient outcomes, healthcare leadership, industry trends
Key topics
Importance of clinical excellence as the foundation
Balancing clinical skills with commercial acumen
Common themes from industry interviews
Adapting to industry changes and trends
Building systems for scalable growth
The role of profit and financial health
Mentoring, culture, and strategic assets
Learning from industry experts and thought leaders
Chapters
00:00 Introduction and episode overview
02:20 Recurring themes from guest interviews
03:52 Analyzing common themes with AI
05:23 Importance of systems for growth
06:36 Industry consistency and change
09:18 Focus on clinical excellence
10:55 Clinical skills versus commercial skills
12:59 The importance of understanding business metrics
16:46 Career pathways and upskilling
19:34 Profitability and sustainability in healthcare
24:09 Balancing KPIs and clinical care
26:51 The journey from clinician to business owner
30:29 Final thoughts on clinical and commercial excellence
32:12 Closing remarks and next steps
Love, Trust and Fairy Dust with Kylie Moffitt
2026/08/10
Summary
Kylie Moffitt, a physiotherapist from Australia, shares her journey from starting her practice to achieving international recognition with a TED talk. She discusses her clinic's unique culture, growth strategies, and insights into the future of healthcare, emphasizing love, trust, and connection.
Keywords
Physiotherapy, Healthcare Innovation, TED Talk, Practice Growth, Clinic Culture, Leadership, Future of Healthcare
Key topics
Clinic culture and team building
Growth strategies and organic expansion
The impact of passion and purpose in healthcare
Future trends in physiotherapy and healthcare technology
Soundbites
"Pixie dust is that little bit of magic."
"Don't wait till you're ready, just jump in."
"Love, trust, and pixie dust."
Chapters
00:00 Introduction to the Thrivecast and Guest Kylie Moffitt
01:10 Kylie's Practice and Vision for Physiotherapy
02:08 Creating a Holistic and Joyful Clinic Environment
04:03 Challenges and Successes in Building a Values-Driven Practice
06:25 Maintaining Passion and Overcoming Business Challenges
09:25 Financial Sustainability and Practice Management
11:12 How Kylie Got the Opportunity to Do a TED Talk
13:33 Crafting the TEDx Talk and Delivering the Message
15:26 The Meaning Behind Pixie Dust: Love, Trust, and Magic
17:36 Balancing Family, Business, and Personal Growth
20:28 Lessons Learned and Advice for Aspiring Practice Owners
25:58 Sustaining Growth and Future Opportunities
30:22 Optimism for the Future of Healthcare
32:36 Final Reflections and Key Takeaways from Kylie
Resources
Learn.physio - https://www.learn.physio
From Country Victoria to the ATP Tour: Ben Herde's Journey
2026/08/03
Summary
In this episode, Ben Herde shares his inspiring journey from a farming community in Queensland to becoming an elite ATP tennis physiotherapist. Discover how mentorship, strategic training, and embracing challenges can propel your career in sports physiotherapy.
Keywords
Physiotherapy, Sports Medicine, Career Development, Mentorship, Elite Sports, Tennis Physio, Australia, Practice Ownership
Key topics
Early influences from farming community and values learned
Mentorship and its impact on professional growth
Transition from regional practice to elite sports physiotherapy
The importance of strategic training and networking
Handling high-pressure situations in professional sports
Balancing family, business, and personal development
Takeaways
Mentorship from Jeff Thompson and Karen Schneider was pivotal in career development.
Strategic networking and continuous learning are crucial for advancing in elite sports.
Facing fears early in your career builds confidence and resilience.
Starting small and lean can lead to opportunities in regional and elite sports.
Balancing family, business, and personal growth requires clear roles and teamwork.
Sound bites
"You really got to take in what the player says."
"I treated him, which meant the match continued."
"It was a tense moment, but I trusted my assessment."
Chapters
00:00 Introduction to Ben Herde and his background
01:57 Lessons from growing up in a farming community
04:14 Early influences and values learned from family
06:02 Transition from farming to physiotherapy and education
08:05 First exposure to physiotherapy through sports injuries
09:55 Experience in the Northern Territory with Jeff Thompson and Karen Schneider
11:46 Mentorship and its role in professional growth
14:02 Moving into elite sports physiotherapy and training
16:06 Handling high-pressure moments in professional tennis
18:11 Decision to establish clinics in Geelong and lifestyle choices
19:54 Balancing family, business, and personal development
21:56 Overcoming challenges and fears in career progression
23:51 Reflections on career milestones and future goals
26:01 Final thoughts and advice for aspiring physiotherapists
Resources
Learn.Physio - https://www.learn.physio
Paul Coburn on Selling a Clinic Without Regrets
2026/07/27
Summary
In this episode of the Healthcare Business Thrivecast, host Antony Hirst interviews experienced physiotherapist Paul Coburn about his journey through practice ownership, exit strategies, and the importance of planning and relationships in business transitions.
Keywords
physiotherapy, practice exit, business planning, healthcare entrepreneurship, clinic management, staff relationships, exit strategy, physiotherapy business
Key topics
Practice ownership and exit planning
Importance of relationships and communication in transitions
Legal and financial considerations in practice sale
Staff management during exit process
Timing and decision-making in business exit
Sound bites
"I enjoyed it the whole way along"
"I feel a bit of relief and a bit of a traitor"
"Get smart people into the room and work"
Chapters
00:00 Introduction to the Health Business Thrivecast
01:39 Paul Coburn's Journey in Physiotherapy
05:09 Deciding to Exit: Reflections and Rationale
10:30 The Exit Process: Planning and Execution
15:35 Post-Exit Reflections and Future Plans
Resources
www.learn.physio - Evidence-based courses for health professionals
The Physiotherapy Training Gap: Are We Preparing Clinicians for Practice?
2026/07/20
Summary
In this episode, Randall Cooper, Michael Kennahan, and Anthony Hearst continue to discuss the latest Australian Physiotherapy Association Workforce Census, exploring challenges in training, professional development, competition, and health system reforms. They analyze key statistics and share insights on how the profession can adapt and thrive in a changing landscape.
Keywords
Physiotherapy, Workforce Survey, Training, Professional Development, Healthcare Competition, Health System Reform, Private Practice, Specialization, Funding, Australia
Key topics
Physiotherapy workforce statistics and trends
Training and preparedness of new graduates
Impact of clinical placements and education reforms
Professional development and specialization incentives
Competition from adjacent disciplines and diversification strategies
Health system reforms and funding challenges
Sound bites
"Graduates feel underprepared for practice."
"Curriculum demands are higher than ever."
"Fees and funding are the core issues."
Chapters
00:00 Introduction to the Healthcare Business Thrivecast
00:51 Exploring the Training Gap in Physiotherapy
05:05 Clinical Placement Experiences and Graduate Preparedness
10:09 Advanced Skill Development and Upskilling Trends
16:23 Competition from Adjacent Professions
24:04 Health System Reforms and Business Viability
Resources
www.learn.physio - Evidence-based courses for health professionals
Why Experienced Physios Are Leaving the Profession
2026/07/13
Summary
In this episode, we explore the critical issues facing the physiotherapy profession, including retention, pay, burnout, and career satisfaction. Our experts share insights and strategies to improve workforce stability and professional fulfilment.
Keywords
physiotherapy, workforce retention, career satisfaction, burnout, professional development, healthcare practice, pay structure, mentorship, career longevity
Key topics
Physiotherapy workforce retention
Impact of pay and recognition on career longevity
Burnout among early career physiotherapists
Strategies for senior physios to stay engaged
Tiered fee structures and financial incentives
Mentorship and professional development models
Effects of COVID-19 on physiotherapy practice
Future trends in physiotherapy employment
Sound bites
"Inadequate pay is cited by 60% as a reason for leaving."
"Burnout affects women in physiotherapy more than men."
"Self-employed physios report 80% job satisfaction."
Chapters
00:00 Introduction to the Healthcare Business Thrivecast
01:16 Understanding Workforce Retention Challenges
03:19 Career Intentions and Commitment in Physiotherapy
07:59 The Impact of Financial Factors on Retention
09:35 Strategies for Retaining Experienced Practitioners
14:31 The Role of Pay and Fee Structures
17:11 Burnout and Job Satisfaction in the Profession
29:26 Self-Employment vs Employment Satisfaction
Resources
www.learn.physio - Evidence-based courses for health professionals
The Physiotherapy Pay Problem: What the Latest Workforce Data Reveals
2026/07/06
Summary
In this episode of the Healthcare Business Thrivecast, hosts Randall Cooper, Michael Kenihan, and Antony Hirst discuss the latest APA workforce survey, exploring trends in physiotherapy practice, workforce demographics, pay disparities, and strategies for adapting to industry changes. This insightful conversation offers practical advice for practitioners and practice owners aiming to thrive in a dynamic healthcare landscape.
Keywords
physiotherapy, healthcare workforce, APA survey, practice management, pay gap, private practice, workforce demographics, professional development
Key topics
Physiotherapy workforce demographics and trends
Impact of gender and age on practice dynamics
Private vs. public practice shifts
Pay disparities and salary trends
Practice management and business models
Adapting to industry changes and workforce challenges
Sound bites
"It's well worth it, and you get to go to Cairns in October."
"The profession is moving away from the public system."
"There's a significant gender pay gap that needs addressing."
Chapters
00:00 Introduction to the Healthcare Business Thrivecast
04:23 Insights from the APA Workforce Survey
09:25 Demographics and Trends in Physiotherapy
15:43 Gender Dynamics and Pay Gaps in Physiotherapy
17:25 Understanding the Pay Gap in Healthcare
21:16 Remuneration Trends and Challenges
27:08 The Struggles of New Graduates
31:15 Pay Satisfaction and Perception of Fairness
Resources
www.learn.physio - Evidence-based courses for health professionals
The Niche Advantage: How Simone Muscat Built a Global Telehealth Clinic
2026/06/29
Summary
In this episode, Simone Muscat shares her journey from a passionate physiotherapist to a pioneering entrepreneur in pole and aerial health care. Discover how her commitment to continuous learning, innovative use of telehealth, and strategic business growth are transforming the industry.
Keywords
Physiotherapy, Pole Dance, Aerialist, Telehealth, Business Growth, Healthcare Innovation, Sports Medicine, Education, Online Therapy, Injury Prevention, Community Impact
Takeaways
Continuous learning and specialization can lead to industry leadership.
Telehealth offers scalable opportunities, especially in niche sports.
Educational content on social media can rapidly grow a community.
Strategic business decisions, like team expansion, are crucial for growth.
Rebranding and diversification are key to long-term success.
Chapters
00:00 Introduction to Healthcare Business Thrivecast
00:46 Simone Muscat: A Journey into Physiotherapy
02:43 The Importance of Continuous Learning
05:29 Mentorship and Professional Development in Physiotherapy
08:28 Navigating Early Career Challenges
11:05 Transitioning from Clinic to Elite Sports
13:38 Finding Balance: The Shift to Pole and Aerial Sports
16:40 Building a Niche in Pole Dance Rehabilitation
19:30 The Birth of Pole Physio and Online Education
20:36 The Rise of Pole Physio on Social Media
24:09 Transitioning to Telehealth Services
29:32 The Efficacy of Telehealth in Physiotherapy
33:50 Business Growth and Scaling Strategies
38:09 Future Vision and Multidisciplinary Integration
Resources
Learn.Physio - https://learn.physio
Aidan Rich on Why Most Physios Never Develop a True Point of Difference
2026/06/22
Summary
In this episode, Aidan Rich shares his journey from a small country town to becoming a leading physiotherapist specialising in tendon pathology and athletics. He discusses career development, mentorship, the evolution of physiotherapy research, and balancing professional and personal life.
Keywords
Physiotherapy, Tendon Pathology, Athletic Training, Career Development, Mentorship, Sports Medicine, Private Practice, Personal Branding, Healthcare Leadership
Key topics
Career development and mentorship in physiotherapy
Evolution of tendon treatment and research
Balancing clinical practice, research, and family life
Sound bites
"Persistence and planning are key to career success."
"Building a personal brand can open many doors."
"Addressing burnout requires clear career pathways."
Chapters
00:00 Introduction to Healthcare Business Thrivecast
02:00 Aidan Rich's Journey to Physiotherapy
03:08 Developing a Unique Selling Proposition
06:39 The Importance of Mentorship
12:55 Experiences in Elite Sports Physiotherapy
17:17 Persistence and Planning in Career Development
23:03 Addressing Challenges in the Physiotherapy Profession
25:06 Transitioning to Corporate Management
29:12 Key Takeaways for Building a Successful Career
Resources
www.learn.physio - Evidence-based courses for health professionals
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