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💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/ ⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Emily from Big Business Scoopers shares how she took over her family’s New Jersey pooper scooper business, started in 2003, and now serves 400+ recurring customers across three service areas. She explains why she raised prices and tightened her routes even though she knew she’d lose customers, how she survived losing two scoopers in one week, and why customer care and community events drive her growth. She also reveals how Review Harvest helped take Big Business Scoopers from 60–70 Google reviews in May to nearly 200. Check them here: https://www.bigbusinessscoopers.com/ https://www.instagram.com/bigbusinessscoopers https://www.facebook.com/bigbusinessscoopers/ What This Video Covers 🏡 Taking over and growing a 20+ year family pet waste removal business 🗺️ Spotting when your routes get messy and tightening them for better route density 👥 Surviving a sudden staffing crisis and hiring three new scoopers fast 💰 Why a small price increase can double your profit, even if some customers leave 🤝 The “happy goodbye” and handling cancellations professionally 🐶 Using pet adoption events and local pet businesses to drive referrals ❤️ Keeping customers for years with fast, warm, personal customer service ⭐ How Review Harvest grew Big Business Scoopers from 60–70 reviews to nearly 200 Timestamps 00:00 — Surviving a staffing crisis 00:47 — Meet Emily from Big Business Scoopers 01:12 — How Emily’s family got into poop scooping 04:44 — From temporary helper to owner 05:49 — Commuting to scoop and launching South Jersey 08:03 — From paper binders to 400+ customers 10:01 — Signs it’s time to tighten routes and raise prices 11:34 — How routes get messy over time 15:01 — Restructuring routes while hiring three scoopers 17:06 — Doing the next thing under pressure 18:44 — Knowing when to raise prices 20:30 — Why a 10% price increase can double your profit 21:50 — Why you shouldn’t fear losing customers 23:17 — The happy goodbye 24:08 — Where Big Business Scoopers gets customers 25:37 — Restarting Google Ads 26:17 — Pet adoption events and community marketing 29:09 — Building relationships with local pet businesses 30:24 — Doing one marketing channel well 32:05 — Keeping 400+ customers happy 36:22 — Part business owner, part therapist 37:31 — Common poop scooping misconceptions 39:55 — Emily’s Review Harvest experience 41:55 — Where to connect with Big Business Scoopers #PooperScooper #PetWasteRemoval #DogPoopRemoval #HomeServiceBusiness #FamilyBusiness #BusinessGrowth #Pricing #CustomerRetention #RouteDensity #CustomerService #Hiring #LocalMarketing #GoogleReviews #ReviewHarvest #Entrepreneurship #BigBusinessScoopers

💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/ ⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Cody, owner of HangSnap, shares how he grew his lawn care business to 150+ clients with door hangers, yard signs, and Google reviews. He then built HangSnap, a done-for-you door hanger platform. HangSnap recruits local canvassers, targets the neighborhoods you pick on a map, and gives you photo proof of every door. Cody covers door hanger design, offers that convert, targeting, and using door hangers to build route density. Check them here: https://hangsnap.com/ What This Video Covers 🚪 Why door hangers stand out when Facebook ads and mailboxes are crowded 🗺️ Targeting specific neighborhoods instead of blasting a whole city 📸 Getting photo proof that every door hanger was delivered 👥 Running door hanger campaigns without hiring and managing a canvassing team 🎯 What makes a high-converting door hanger: headline, branding, and offer 🔁 Why consistency and repeated touches beat one-time blasts 🚛 Using door hangers to fill gaps in your routes and improve profitability ⭐ Why door hangers, yard signs, and Google reviews were Cody's three pillars of growth Timestamps 00:00 — Why door hangers still work 00:44 — Meet Cody from HangSnap 01:17 — How Cody got his first lawn care clients 03:06 — From lawn care to HangSnap 04:30 — Building a software platform with AI 05:33 — How HangSnap recruits canvassers 06:44 — How the HangSnap process works 08:34 — Mapping your target neighborhoods 09:10 — What a door hanger campaign costs 10:04 — Which industries see the best results 12:45 — What makes a high-converting door hanger 14:22 — Consistent branding and multiple touches 15:05 — Offers that work on door hangers 15:58 — Why volume and frequency matter 17:27 — Hyper-local targeting vs. Facebook ads 19:20 — Saturating a few neighborhoods vs. spraying everywhere 20:12 — Building route density with door hangers 21:48 — Five-arounds and freeing up your crew 24:17 — How canvassers cover a neighborhood 26:44 — How to get started with HangSnap #DoorHangers #LocalMarketing #GuerrillaMarketing #HomeServiceBusiness #LawnCare #PressureWashing #PestControl #PetWasteRemoval #LeadGeneration #RouteDensity #SmallBusinessMarketing #GoogleReviews #ReviewHarvest #Entrepreneurship #HangSnap

💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/ ⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt 🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 William from Swoop Scoop shares how he grew a pooper scooper company from zero to 2,700 customers across multiple states. He covers Facebook and Google ads, yard signs, hiring, pay for performance, annual billing, price increases, upsells, and premium positioning. He also explains why he founded Poop Scoop Millionaire and how Review Harvest makes it easy to collect reviews as Swoop Scoop opens new locations, with 1,600+ reviews and counting. Check them here: https://swoopscoop.com/ https://www.skool.com/poop-scoop-millionaire https://www.youtube.com/@poopscoopmillionaire What This Video Covers 🚀 Growing a pet waste removal business from 0 to 2,700 customers 📈 Using Facebook ads, Google ads, SEO, truck wraps, and yard signs to build a marketing flywheel 🎯 What to focus on to grow from 15 customers to 100+ 👥 Hiring, training, and paying scoopers on performance 💰 Using quarterly and annual billing to boost cash flow and reduce churn 📬 Raising prices without losing customers 🏆 Positioning as the premium, least risky company in your market ⭐ How Review Harvest keeps reviews coming in as Swoop Scoop opens new locations Timestamps 00:00 — The brutal early days 00:19 — Meet William from Swoop Scoop 00:58 — How William got into pooper scooping 02:27 — Getting the first customers 03:51 — Professionalizing the business 04:56 — Top marketing channels and the flywheel 05:33 — Growing from 15 to 100+ customers 06:47 — Current customer count and growth goals 07:13 — How Poop Scoop Millionaire started 08:24 — Biggest mistakes and growth plateaus 10:25 — What makes a business partnership work 11:36 — Hiring and training for scale 12:53 — Recruiting and pay for performance 14:28 — The customer journey from ad to recurring client 16:21 — How to raise prices without losing customers 17:13 — Keeping customers happy and reducing churn 18:36 — When to add upsells 19:56 — The future of the pet waste removal industry 20:49 — The marketing moves that paid off most 22:27 — Reactivation campaigns that work 23:47 — Positioning as the premium, least risky option 25:41 — William's Review Harvest experience 26:07 — Where to connect with William #PooperScooper #PetWasteRemoval #DogPoopRemoval #HomeServiceBusiness #BusinessGrowth #Marketing #LeadGeneration #FacebookAds #GoogleAds #Hiring #CustomerRetention #GoogleReviews #ReviewHarvest #Entrepreneurship #SwoopScoop #PoopScoopMillionaire

⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month. Check Derek here: https://www.facebook.com/PooPatrolWI/# https://www.poopatrol608.com/ What This Video Covers 💩 How Derek started a dog poop scooping business during COVID 📈 Turning 40 spring cleanups into 180 recurring customers 📱 How consistent Facebook posting and referrals drove growth 🚗 Growing a business after being hit by a car 👥 Hiring employees and transitioning to payroll 🎯 Responding to leads within 30 minutes and selling through problem-solving ⭐ Growing from ~35 to 114+ Google reviews in just over 30 days 🌐 Using customer reviews and a website to strengthen local marketing Timestamps 00:00 — Getting laid off and discovering dog poop removal 00:59 — How Poop Patrol got started 03:26 — The Facebook post that generated 40+ spring cleanups 04:52 — Growing from 18 to 180 recurring customers 07:50 — Turning a side hustle into a real business 11:14 — Derek gets hit by a car and worries about his customers 14:53 — Growing the team and hiring employees 16:47 — Facebook, referrals, and paid ads 18:05 — How Derek responds to new leads 20:08 — Keeping customers happy through communication 22:35 — Review Harvest results 24:14 — Going from 35 to 114+ Google reviews 24:46 — Building a website for the business #DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 In this episode of The Local Podcast, Clay interviews Chris Reents, the founder of Rover Scoopers, a fast-growing pet waste removal company serving the Portland metro area. With over 20 years in the tech world, Chris shares how he transitioned from corporate life and a stressful junk-hauling business into the booming poop-scooping industry—and how he built a scalable, system-driven operation from scratch. Chris breaks down the realities of running a profitable pet waste removal business, including route planning, advertising, sweep-and-go automations, customer retention, building trust, and managing seasonal fluctuations. Clay also dives into how Google reviews and consistent online reputation management can accelerate growth for local service businesses. Whether you're an aspiring scooper, an active operator, or a local business owner searching for marketing clarity, this episode is packed with insights, mindset shifts, and practical business strategy. About Roover Scoopers Website: https://roverscoopers.com/ Facebook: https://www.facebook.com/profile.php?id=61567136984335 Instagram: https://www.instagram.com/rover.scoopers/ Youtube: https://www.youtube.com/@RoverScoopers/shorts 🔥 What This Episode Covers • Chris’s journey from tech to service entrepreneurship • Why poop scooping is more scalable and less stressful than junk hauling • How he launched his business on January 1st and hit 100+ clients • Seasonal trends and the realities of the “spring rush” • Route building across a major metro and how density compounds • Ad strategy: Facebook, YouTube, omnipresent campaigns, and creative refreshes • Sweep & Go + HighLevel workflow for automations • Customer psychology, common misconceptions, and the REAL value of waste removal • Handling negativity online and responding with kindness • How reviews impact rankings and conversions • Fear of scaling and how to invest confidently in growth • What newcomers need to know before starting a scooper business • Building toward 300 clients and scaling beyond • Clay’s breakdown of how Review Harvest accelerates local business success ⏱ Timestamps 00:00 – Meet Chris Reents from Rover Scoopers 00:20 – Chris’s background & transition from tech 00:51 – Discovering the poop-scooping industry 02:10 – Scooping vs. junk hauling 03:39 – Starting the business & early systems 04:05 – First jobs and the “spring rush” 05:18 – Client growth and marketing strategies 06:57 – Portland market breakdown 07:08 – Route planning & density 08:43 – Challenges of scaling 09:12 – Advertising strategy & ad spend 10:06 – Using Sweep & Go + HighLevel 12:15 – Learning ads & running YouTube/Facebook campaigns 13:03 – Why video ads convert better 16:35 – Seasonal performance shifts 17:19 – Common misconceptions about scooping 18:48 – Customer value stories 20:01 – Chris’s most meaningful client experience 21:17 – Review Harvest’s impact on growth 22:42 – Customer service, kindness & community 25:06 – Seasonal challenges & scaling fears 26:33 – Preparing for growth & hiring 27:23 – Review Harvest dashboard insights 28:42 – Why Google reviews matter 30:00 – Future goals & scaling to 300 clients 31:49 – Advice for new scoopers 32:48 – Reinvesting for consistent growth 34:19 – Final thoughts

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Rick from The Poop Valet shares how he grew a pet waste removal business from 1 client to 100+ recurring customers and nearly 240 Google reviews through branding, networking, exceptional communication, and smart systems. He also breaks down how Review Harvest helped accelerate his review growth, why pricing and AI-friendly website content matter, and how he's using AI to build a more automated business. Check Rick here: https://www.thepoopvalet.ca/ https://www.facebook.com/ThePoopValet https://www.instagram.com/ThePoopValet https://www.youtube.com/@UCAiuvU8X5AT9FKk2T-mlk_A  What This Video Covers 🐕 From disability to building a successful poop scooping business 📰 How one local newspaper story brought 12–13 new clients overnight 🖊️ The simple branded pen strategy that keeps his business top-of-mind 🤝 How networking, BNI, Chamber events, and local partnerships drive growth ⭐ Growing from under 100 to nearly 240 Google reviews with Review Harvest 🌐 Why adding pricing, FAQs, and structured data can improve AI/LLM visibility 🤖 How a non-technical business owner is using Claude and AI to automate his business 📞 The #1 advice for new pet waste removal businesses: communicate and answer the phone Timestamps 00:00 — From disability to starting a poop scooping business 01:51 — Discovering the pet waste removal opportunity 02:47 — First client and the newspaper story that changed everything 03:58 — Getting early customers through Facebook groups 05:41 — Branding, networking, and local community marketing 07:07 — Why branding became a growth strategy 07:49 — Communication and the “Poop Report” 08:49 — Hiring and rewarding great employees 10:05 — Educating customers about pet waste removal 11:45 — Future goals and building a business that runs without you 13:38 — Automating ads and rebuilding the website with AI 15:16 — Why putting pricing on your website matters for AI search 18:25 — Rick's first steps into using AI 20:32 — Networking and Chamber of Commerce strategy 22:46 — How to get more from networking events 23:49 — The branded pen marketing strategy 25:02 — Rick's Review Harvest results 26:33 — Google reviews and local rankings 27:57 — Rick's advice for new pet waste removal businesses #PetWasteRemoval #PoopScoopingBusiness #PetWasteBusiness #GoogleReviews #ReviewHarvest #LocalBusinessMarketing #SmallBusinessGrowth #BusinessAutomation #AIForBusiness #LocalSEO #GoogleBusinessProfile #PetWasteRemovalBusiness #Entrepreneurship #BusinessBranding

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month. What This Video Covers 💩 How Derek started a dog poop scooping business during COVID 📈 Turning 40 spring cleanups into 180 recurring customers 📱 How consistent Facebook posting and referrals drove growth 🚗 Growing a business after being hit by a car 👥 Hiring employees and transitioning to payroll 🎯 Responding to leads within 30 minutes and selling through problem-solving ⭐ Growing from ~35 to 114+ Google reviews in just over 30 days 🌐 Using customer reviews and a website to strengthen local marketing Timestamps 00:00 — Getting laid off and discovering dog poop removal 00:59 — How Poop Patrol got started 03:26 — The Facebook post that generated 40+ spring cleanups 04:52 — Growing from 18 to 180 recurring customers 07:50 — Turning a side hustle into a real business 11:14 — Derek gets hit by a car and worries about his customers 14:53 — Growing the team and hiring employees 16:47 — Facebook, referrals, and paid ads 18:05 — How Derek responds to new leads 20:08 — Keeping customers happy through communication 22:35 — Review Harvest results 24:14 — Going from 35 to 114+ Google reviews 24:46 — Building a website for the business #DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 How did one tree service business grow from around 40 Google reviews to nearly 300 in less than a year? In this episode, Jeff from Adam's Apple Tree Service shares how buying an established tree company, improving customer experience, leveraging Google reviews, and using smart systems helped them dominate local search. Learn practical tips for growing a home service business, avoiding costly mistakes, improving customer satisfaction, and generating more referrals. What This Video Covers 🌳 How Jeff successfully took over and grew an existing tree service business ⭐ How 200+ new Google reviews boosted local SEO and Google rankings 📈 Proven strategies for generating referrals and repeat customers 🪵 Common tree care mistakes homeowners should avoid 💰 Lessons on pricing jobs correctly and avoiding costly underbids 📅 Managing seasonality in a home service business 🤝 Building a customer experience that creates five-star reviews 📲 Using automation and Jobber CRM to streamline operations Timestamps 00:00 Biggest challenges of growing a tree service business 00:23 Meet Jeff from Adam's Apple Tree Service 00:38 Buying an existing tree service company 02:36 First business improvements after the acquisition 04:29 Advice for buying a home service business 05:35 Biggest mistakes homeowners make with tree care 07:26 How Review Harvest helps businesses get more Google reviews 07:42 What happens when trees are pruned incorrectly 08:23 Signs your trees need professional attention 09:17 How to consistently deliver five-star customer service 10:48 Growing through Google reviews, SEO, and referrals 12:14 The biggest challenge: seasonality in tree service 14:46 Adam's Apple Tree Service customer journey walkthrough 18:16 Costly estimating mistakes every contractor should avoid 20:34 Future plans for expanding tree care services 22:01 Results after using Review Harvest for nearly a year 25:11 Jeff's best business growth advice for home service owners 26:15 Final thoughts and closing Hashtags #TreeService #Arborist #GoogleReviews #ReviewHarvest #LocalSEO #HomeServiceBusiness #SmallBusiness #GoogleBusinessProfile #CustomerReviews #BusinessGrowth #LeadGeneration #Jobber #LocalMarketing #TreeCare #Entrepreneurship

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 How do you grow a poop scooping business to 75 recurring customers while still working a full-time job? In this interview, Justin Brock of Pet Waste Pros shares exactly how he built his business using SEO, Google Business Profile optimization, customer communication, and consistent execution instead of chasing shortcuts. Learn his biggest mistakes, how he landed commercial clients, why Google reviews changed his business, and the mindset that helped him grow steadily while balancing a career in insurance. What This Video Covers 🚀 How Justin grew to 75 recurring poop scooping clients while working full-time 🌐 Using SEO & Google Business Profile instead of relying on Facebook ads 📞 Why getting prospects on the phone dramatically increased close rates 💼 Landing commercial accounts and building credibility with property managers ⭐ How Google reviews accelerated business growth with Review Harvest 👥 Hiring lessons, customer retention strategies, and communication tips 📈 Common mistakes new home service businesses should avoid 🐢 The "Tortoise Method" for building a sustainable business over time Timestamps 00:00 Intro & Justin's journey into the poop scooping business 00:01:30 Discovering the business through UpFlip & getting started 00:03:45 Landing the first customer & building a website from scratch 00:04:40 Getting recurring customers through SEO & Google 00:05:50 Growing to 75 recurring clients 00:06:26 Review Harvest sponsor segment 00:07:24 Why Google outperformed Facebook Ads 00:08:56 Biggest business mistakes & bookkeeping lessons 00:10:15 Hiring challenges & why part-time help didn't work 00:11:44 Customer retention strategies & communication tips 00:13:54 Funny and unusual poop scooping stories 00:15:41 Growth goals for the next year 00:17:04 How Justin landed commercial accounts 00:18:36 Free School Community sponsor segment 00:19:37 Why Google reviews help close commercial deals 00:21:22 Commercial outreach strategy & networking 00:23:55 Following up until prospects say no 00:26:07 Why Review Harvest has been worth every dollar 00:28:40 Advice for new poop scooping & home service business owners 00:30:54 Final thoughts & outro #PoopScooping #PooperScooper #PetWasteRemoval #HomeServiceBusiness #SmallBusiness #LocalBusiness #SEO #GoogleBusinessProfile #GoogleReviews #ReviewHarvest #CommercialCleaning #LeadGeneration #Entrepreneur #ServiceBusiness #CustomerRetention

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Austin Davis shares how his junk removal company, Firefighter Junk Removal, scaled to over 200 Google reviews in just eight months using Review Harvest. He explains how consistent review generation completely changed their visibility, helping them move from around 80 reviews to 200+ and significantly improving their local search presence. Clay from Review Harvest joins the conversation to break down how the system works behind the scenes and why it’s been such a game-changer for home service businesses. The system automates review requests right after jobs are completed, follows up with customers who don’t respond, and even repurposes reviews into social media content automatically. Austin also explains how this level of consistency would have taken him years to build manually, but now becomes a repeatable process that drives stronger Google reviews, better Google Maps ranking, and more inbound leads for local businesses. What This Episode Covers • How Firefighter Junk Removal reached 200+ Google reviews in 8 months • Why Google reviews directly impact local service business leads • How Review Harvest automates review requests and follow-ups • Turning customer reviews into social media content automatically • Why most businesses fail to stay consistent with reviews • How faster review growth improves Google Maps ranking and visibility • Real results from using a structured review system Timestamps 00:00 Intro and review milestone 00:16 Firefighter Junk Removal results 00:32 Why reviews matter for local businesses 00:48 First contact with Review Harvest 01:11 Early results and growth 01:41 How the system works 02:40 Automated CRM integration 03:24 Text message and photo strategy 04:16 Importance of visuals in messaging 06:03 Social media automation from reviews 07:11 Full review workflow explained 08:44 How reviews improve SEO and leads 09:46 Ranking impact and results 11:13 Pricing discussion 13:03 ROI of review growth 15:03 Final thoughts and results Hashtags #GoogleReviews #LocalSEO #HomeServiceMarketing #JunkRemovalBusiness #GoogleMapsRanking #ReviewHarvest #LocalBusinessGrowth #InboundLeads #ReputationMarketing #ServiceBusinessGrowth

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 An experienced operator in the concrete leveling and resurfacing industry breaks down how a family business that started in 1988 evolved into a modern, multi-service home improvement company. Stephen Ogburn shares how Ogburn Concrete Leveling and Resurfacing expanded from traditional general contracting into specialized concrete repair, drainage, and waterproofing, eventually growing significantly after adding new service lines. He also explains how shifting from small-scale marketing to a more structured digital strategy helped improve visibility, while early mistakes in scaling too quickly nearly put the business at risk. A major theme of the conversation is how operational discipline and financial clarity drive long-term stability. Stephen highlights how improving accounting systems, tracking job profitability, and managing growth through structured decision-making helped stabilize the business. He also discusses how Google reviews directly impact organic leads and why building a strong online reputation has become essential for local business marketing. As new services like crawl space repair and rubber resurfacing are added, the focus remains on protecting margins, improving efficiency, and generating consistent inbound leads through better systems and Google Maps ranking. What This Episode Covers • How a family construction business evolved into a modern service company • Why scaling too fast can damage profitability • Transitioning from general contracting to specialized concrete services • How Google reviews directly impact inbound leads •Building a structured marketing system for local business growth • The importance of accounting, job costing, and financial clarity • Adding new service lines like waterproofing and resurfacing • Using systems and communication to improve team performance Timestamps 00:00 Scaling too fast and profit risk 00:21 Role at Ogburn Concrete Leveling 01:04 Family business background 03:24 Transition into concrete repair 04:30 Early marketing and lead generation 05:29 Reviews and reputation building 06:59 Review Harvest and lead impact 08:21 Marketing strategy and content 10:07 Educating customers 12:12 Concrete leveling process 14:02 Communication and customer experience 16:08 Reviews driving leads 19:15 New services and expansion 23:33 Scaling mistakes and lessons 26:05 Accounting and business systems 28:58 Closing and contact info #ConcreteRepair #LocalBusinessMarketing #GoogleReviews #GoogleMapsRanking #HomeServices #BusinessGrowth #Entrepreneurship #ServiceBusiness #InboundLeads #SmallBusinessStrategy

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Bruce from Ascend Wise joins the local podcast to break down how service based businesses can become more profitable and scalable through better systems, not just more leads. Drawing from his experience in high growth service companies and his own pet waste removal business, Doozy, he shares how they reached six figures within about six months while building a strong team and operational foundation. In his consulting work, he’s helped home service companies achieve major shifts in net profit, including 20 to 22 percent improvements, by fixing hidden operational issues that most owners overlook. Instead of chasing more leads Bruce focuses on a scoreboard built from five revenue drivers leads conversion rate retention purchase frequency and average ticket paired with gross profit analysis from the PNL His team uses data to diagnose inefficiencies like pricing gaps poor routing and weak leadership then applies tools like reverse brainstorming to uncover profit leaks Conversation highlights systems like Review Harvest help improve Google reviews and Google Maps ranking driving stronger online reputation and inbound leads for local businesses looking to grow sustainably. What This Episode Covers • How service businesses increase profitability using data-driven systems • The five revenue drivers every business owner should track • Why most businesses do not actually have a lead problem • How gross profit issues quietly limit growth • Building leadership and team accountability in service companies • How Doozy scaled to six figures in six months • Using reviews to improve trust and inbound leads Timestamps 00:00:03 to 00:00:17 Introduction and Bruce background 00:00:17 to 00:02:37 Ascend Wise and starting Doozy 00:02:37 to 00:05:01 Common blind spots in service businesses 00:05:01 to 00:06:23 How Review Harvest fits into review systems 00:06:23 to 00:08:20 Data-centered decision-making framework 00:08:20 to 00:11:26 The five revenue drivers explained 00:11:26 to 00:12:10 Using drivers to build a roadmap 00:12:10 to 00:15:31 Gross profit and pricing strategy 00:15:31 to 00:17:02 Gross profit definition and breakdown 00:17:02 to 00:20:42 Case study and operational improvements 00:20:42 to 00:22:41 Building Doozy and team culture 00:22:41 to 00:24:14 Review Harvest results and closing Hashtags #LocalBusinessMarketing #GoogleReviews #GoogleMapsRanking #ServiceBusinessGrowth #BusinessSystems #Profitability #Entrepreneurship #HomeServices #CustomerReviews #InboundLeads

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 In this episode of the Local Podcast, we sit down with Candido, founder of a South Jersey pet waste removal business. He shares how he went from launching in 2024 with no customers to scaling to hundreds of clients in just over a year using consistency, Facebook ads, Google reviews, and disciplined execution. We break down how he built his brand, acquired customers, and why service quality and reliability have been the backbone of his rapid growth. Candido is a United States Marine veteran and the founder of a dog waste removal business based in South Jersey. He started the company in 2024 with a focus on low overhead, consistency, and strong local visibility through social media and community engagement. Within a short period, he scaled to over 100 recurring customers and several hundred total clients. What This Episode Covers • How Candido transitioned from the military to starting a service business • Why he chose pet waste removal as a low overhead opportunity • How he landed his first 10 to 20 customers • The exact Facebook group strategy he used for local leads • Why consistency in posting beats complexity in marketing • How Facebook ads became his primary paid acquisition channel • Why Google reviews are driving most of his customer trust and conversions • The importance of speed, reliability, and showing up consistently • How he manages customer retention in a seasonal business • Lessons learned from running operations solo in the beginning • His plans for trademarking and future franchising Timestamps: 00:00 Introduction and guest background 00:00:20 How Candido started the business 00:01:35 First year growth and early mindset 00:02:20 Getting first customers through Facebook groups 00:03:59 Expanding marketing with paid ads 00:04:20 Google reviews and customer trust impact 00:05:55 Facebook ad strategy and simple creatives 00:07:49 Scaling to 100+ recurring customers 00:08:16 Seasonal challenges and retention strategies 00:09:30 Customer service and reliability philosophy 00:10:52 Unexpected job story in the field 00:11:37 Military background and business discipline 00:12:21 Future plans and franchising goals 00:13:29 Experience with Review Harvest 00:15:12 Advice for new service business owners 00:16:49 How to contact the business

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 In this episode of The Local Podcast, Clay sits down with Ryan from Coastal Pooper Scooper to talk about building one of the fastest-growing pet waste removal businesses in coastal South Carolina. Ryan shares how he went from working in law enforcement and security jobs to building a recurring revenue home service business with over 150 recurring clients and three trucks on the road daily. We dive into the growth of the pet waste removal industry, the marketing strategies that actually worked, hiring challenges, Facebook Ads, Google Reviews, and what it takes to build a successful service business in a growing market. If you’ve ever thought about starting a home service business or want to learn how niche businesses scale, this episode is packed with practical advice. About Coastal Pooper Scooper Coastal Pooper Scooper provides professional pet waste removal services throughout the Myrtle Beach, South Carolina area. Website: https://www.coastalpooperscooper.com/ https://www.facebook.com/CoastalPScooper https://www.instagram.com/coastalpooperscooper/ https://www.youtube.com/@coastalpooperscooper What This Episode Covers • Starting a pet waste removal business with almost no money • Growing from a side hustle into a full-time business • Building recurring revenue in home services • Facebook Ads vs Google Ads for local services • Hiring and retaining employees in difficult climates • Scaling routes across large service areas • Growing to 150+ recurring clients • Using Google Reviews to dominate locally • Future expansion plans and adding new locations • The reality of entrepreneurship and long work days Timestamps 00:00 Intro 00:34 How Coastal Pooper Scooper Started 02:43 Ryan’s Background Before Business Ownership 04:35 Starting the Business With $100 06:38 Growing to 150 Recurring Clients 07:49 How Ryan Got His First Customers 08:56 Marketing Strategies That Worked 10:13 Facebook Ads and Rapid Growth 11:17 Keeping Customers Happy While Scaling 12:18 The Hardest Part of Growth 13:54 Hiring Employees in the Heat 15:30 Crazy Stories From the Job 17:44 Future Growth Plans 19:27 Marketing Plans to Double the Business 20:35 Experience Using Review Harvest 21:39 Where to Find Coastal Pooper Scooper #PooperScooper #PetWasteRemoval #HomeServiceBusiness #GoogleReviews #ReviewHarvest #SmallBusiness #Entrepreneurship #RecurringRevenue #FacebookAds #LocalBusiness

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt  🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759 Want to know how a concrete coating company scaled from 1 truck to 7 crews while maintaining incredible customer satisfaction and nearly 1,000 Google reviews? In this episode of The Local Podcast, Clay sits down with Finn from Level Ten Coatings to break down how they built one of the fastest growing epoxy floor coating companies in the Midwest. They cover everything from scaling operations, building systems, hiring sales teams, running Facebook ads, improving customer communication, handling seasonality, and using reviews to dominate local markets. If you run a home service business and want to grow faster while keeping customers happy, this episode is packed with practical advice you can apply immediately. About Level Ten Coatings: Level Ten Coatings specializes in premium concrete and epoxy floor coatings for garages, basements, patios, commercial spaces, and more. Serving Northwest Indiana and Indianapolis, their mission is simple: Transform lives by transforming spaces. Website: https://level10coatings.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp https://www.facebook.com/Level10Coatings https://www.instagram.com/level10floorcoatings?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw== What This Episode Covers • How Level Ten Coatings scaled from 1 truck to 7 crews • The importance of systems and processes in home service businesses • How speed-to-lead impacts sales conversions • Why customer communication is critical for scaling • How they use Meta and Google ads to generate leads • Scaling a sales team without losing quality • The role reviews play in building trust and authority • How Review Harvest helped them approach 1,000 Google reviews • Handling seasonality in the coating industry • Why investing in marketing is necessary for growth • Building a strong company culture and leadership team • Creating a customer journey that homeowners can clearly understand • How referrals increase when your process is consistent • Why quality control matters more as you scale • The difference between selling and actually delivering value Timestamps 00:00 Introduction 00:24 What Level Ten Coatings Does 00:58 How Finn Got Started 01:27 Early Growth of the Company 02:42 Managing Seasonality 03:03 Keeping Customers Happy While Scaling 05:26 Their Marketing & Sales Funnel 06:51 Customer Communication Systems 07:56 Scaling the Sales Team 09:21 Transforming Customer Spaces 11:35 Typical Coating Projects 13:19 Standing Behind Their Warranty 15:25 Marketing Through Facebook & Google 17:14 Experience Using Review Harvest 19:37 Advice for Growing Home Service Businesses 20:04 Where to Find Level Ten Coatings #HomeServiceBusiness #EpoxyFlooring #ConcreteCoatings #GarageFloorCoating #BusinessGrowth #LocalBusiness #GoogleReviews #ReviewHarvest #Entrepreneurship #MarketingForContractors