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On this episode of Patients Win, Dr. Jonathan Bushman and Troy Reichert set aside business models and policy talk to get personal, digging into the real patient stories that have shaped their mission in healthcare. From moments of heartbreak and frustration to examples of advocacy that truly changed lives, they explore how deeply the patient experience drives their commitment to challenging the healthcare status quo. You’ll hear powerful reminders of how the system’s complexity, lack of price transparency, and broken trust can literally be life or death, and how reimagining healthcare around real people can make all the difference. Tune in for a raw, honest conversation that puts people, not profits, at the center of every decision. Timestamps: 00:00 Impact of patient experiences 03:15 Discovering clinician roles in decision-making 06:49 Complexity of Medical Billing 11:38 Combining plan design and patient care 14:41 Exceptional patient care experience 17:34 Finding affordable medication options 20:29 The essence of helping others 23:10 Negotiating contract terms 28:31 Surgery postponed, patient stays local 32:04 Rethinking Medical Decision-Making 34:40 Being a physician as an advantage 39:22 Educating colleagues on health benefits 42:12 Educating about healthcare costs 46:35 Impact of provider sellout on care 48:01 Concerns about healthcare costs and delays 54:00 Seeing problems from new angles 55:05 Cost-effective cochlear implants Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win. Today, Dr. Jonathan Bushman and Troy Reichert are joined by Dr. Lane Peyton, a passionate psychiatrist from Oklahoma City, known for his dedication to integrative medicine and bringing together primary care and mental health for better patient outcomes. In this conversation, Dr. Peyton shares the winding path that led him from resisting a medical career to becoming a leader in psychiatry, shaped by vivid formative experiences and a commitment to addressing patient suffering on every level. Together, they delve into the importance of listening and meeting patients where they are, even when their immediate needs seem small compared to larger health issues. The episode explores the evolution of mental health care, the power of community and connection, and the challenges and promise of new treatments for depression and PTSD. Throughout, listeners will hear stories of real patients, lessons learned from mistakes, and a hopeful vision for the future grounded in compassion, self-care, and building stronger relationships in and outside the clinic. Timestamps: 00:00 Choosing Psychiatry and Early Practice 08:18 Reflecting on career and upbringing 10:45 Discussing patient experiences 17:58 Listening to a personal story 25:24 Discussing modern mental health crises 28:41 Balancing behavioral health and science 33:54 Cultural practices and prion diseases 41:54 Handling psychiatric emergencies 46:26 Discussing treatments for PTSD 50:22 Discussing psychedelic drug regulations 55:26 Pharma challenges with psilocybin therapy 59:34 Opioid withdrawal and treatment challenges 01:03:19 Prioritizing Self-Care for Success Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win. Today, we’re joined by Dr. Saju Joseph, a renowned surgeon based in Las Vegas with a fascinating journey from surgical training in Boston to an extraordinary fellowship in Scotland. Alongside hosts Dr. Jonathan Bushman and Troy Reichert, we dive deep into Dr. Saju Joseph’s evolution from oncology research to cutting-edge regenerative and sports medicine, and his unique, patient-centered approach to care. In this candid and insightful conversation, we’ll explore the challenges and joys of practicing medicine today, the importance of returning to basic science, and the ways in which Dr. Saju Joseph has built a practice focused on true patient outcomes and community impact. We’ll also discuss the struggle to find and redefine joy in medicine, the failure of traditional reimbursement models, and the power of mentorship and collaboration. Join us as we discuss stories that highlight what it means to truly put patients first, how small changes can create positive ripples across entire communities, and what the future might hold for both physicians and patients striving for better healthcare experiences. Timestamps: 00:00 Unique surgical fellowship experience 09:01 Balancing surgery and academic training 13:55 Explaining stress and hernias 16:52 Discussing patient-doctor relationships 23:16 Understanding osteoarthritis and blood flow 30:45 Balancing work and family life 36:43 Office visits and unexpected benefits 39:47 Personal goals and family aspirations 49:14 Managing a Small Practice 50:53 Flexible curriculum in medical school 58:24 Helping a School Counselor 01:01:00 Dr. Joseph's values in medicine Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

In this episode of Patients Win, Dr. Jonathan Bushman sits down with longtime friend, colleague, and next-door clinic neighbor Dr. Charles Jantzen for an honest conversation about resilience, burnout, and rediscovering joy in medicine. The two reflect on their journeys from the early days of medical school and rural residency in Enid, Oklahoma, through the challenges of changing healthcare systems, administrative frustrations, and personal struggles that led both to question their place in the profession. From the camaraderie and hands-on learning of rural medicine, to the painful closure of their residency program and the impact of corporate changes on their daily work, Dr. Jantzen and Dr. Bushman share candidly about what led them to the brink of leaving medicine and what brought them back. Together, they explore the difficult emotions around quitting, the importance of peer support, and how finding new models like direct primary care has helped them reclaim satisfaction and patient connection in their work. Whether you’re a physician feeling the weight of burnout or a patient curious about what your doctor faces behind the scenes, this episode is a powerful reminder that taking care of ourselves is often the first step to making sure that patients win. Timestamps: 00:00 Early days in medical school 09:40 Reflecting on a mountain hike 13:21 Residency program closure frustration 18:20 Leaving the Hospital for the Clinic 24:06 Challenges with medical scheduling 28:40 Discussion on Physician Economic Impact 36:19 Clinic relocation and budget concerns 40:00 Leaving the job and notifying patients 47:53 Changes in medical clinic culture 53:36 Joining Owasso Urgent Care Team 58:58 Reflecting on a breakthrough moment 01:03:24 Finding joy in medicine again Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win. Today, we explore what it truly means to move healthcare upstream, shifting the focus from reactive disease treatment to proactive, whole-person care. We’re joined by Dr. Scott Conard, a family physician and leader in value-based care, who shares his transformative journey from traditional allopathic medicine to embracing integrative and preventative health. Dr. Conard recounts how personal loss early in his career compelled him to question the conventions of medicine and motivated his mission to become not just a doctor, but a healer focused on the entire individual - body, mind, and spirit. In this conversation, you’ll hear candid stories about the shortcomings and perversions of value-based care, how data and risk management can be harnessed to save lives before crises strike, and how innovative care models are both saving lives and challenging the financial incentives of traditional healthcare systems. Together with hosts Dr. Jonathan Bushman and Troy Reichert, we’ll discuss empowering patients to take control of their own health, building systems that identify risk before it becomes reality, and the ongoing battle to align healthcare incentives with true wellness. Get ready for a deep dive into the future of medicine, the power of data, and the courage it takes to lead change that puts patients first. Timestamps: 00:00 Transitioning from Doctor to Healer 04:11 Rethinking allopathic medicine basics 08:58 Building health literacy and relationships 11:27 Discussing patient post-surgery recovery 15:11 Mindset and Physical Transformation 17:50 Using data to prevent health issues 22:42 Using a whole person risk score 24:08 Expanding and diversifying clinic services 29:51 NDA and deciding to leave 32:34 Discussing healthcare financial conflicts 33:34 Frustrations with insurance and patient care 37:59 Improving Patient Care and Services 40:44 Innovations in healthcare cost reduction 45:01 Commitment to healthcare reform 48:36 Hospital reimbursement rates increase 50:54 Discussing US healthcare costs Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win, the podcast dedicated to reimagining healthcare so it truly works for the people it serves - the patients. In today's show, the conversation focused on the vital role of health coaching and its intersection with mainstream healthcare. The discussion explored how health coaching goes far beyond simple diet and exercise advice, digging into personalized support, shame reduction, and the foundational lifestyle changes that lead to meaningful transformation. A key theme that emerged was the immense gap between knowledge and action, why so many people know what they "should" do, but struggle to make and sustain change on their own. Several points were raised, including the emotional hurdles patients face, like shame and past failures, and how a supportive coaching relationship can help break down those barriers. The episode also takes a closer look at how lifestyle medicine, built on six pillars including nutrition, sleep, stress management, and social connection, can empower patients to regain control over their health, 1% at a time. Listeners will hear stories of real transformation, the surprising elements of health coaching that patients don't expect, and how integrating coaching into employer health plans can lead to dramatic cost savings and better health outcomes. If you've ever felt stuck in your health journey or questioned the role of supportive relationships in true healing, this conversation is for you. At the end of every healthcare decision, one question remains: Did the patient win? Let's find out. Timestamps: 00:00 Introduction to Patients Win the Show 03:51 Studying health and lifestyle globally 08:22 Foundations of lifestyle medicine 11:11 Setting personal health goals 13:56 Creating a safe space to share 19:08 Intro to the lifestyle program 22:08 Transformational personal growth journey 23:59 Importance of human connection 29:44 Supporting Healthcare for Employers 30:52 Coaching success before medication 36:48 The importance of seeking help 37:20 Encouraging collaborative patient care 41:24 Overcoming excuses to start now 44:49 Appreciating Cecilia's contributions Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win, the podcast dedicated to making healthcare work for the people it serves - the patients. Today, we dive into the intersection of healthcare and technology with David Comiskey of HealthMe. With a unique background that spans national security, the pet care industry, and now healthcare innovation, David Comiskey brings a fresh perspective on how transparency and direct care models can rebuild trust and transform the patient experience. Join Troy Reichert and Dr. Jonathan Bushman as they explore how legacy technology has disrupted the doctor-patient relationship, why pricing transparency is key to restoring trust, and how HealthMe’s platform is simplifying access, costs, and quality for both patients and providers. Hear real-life stories of patients saving thousands and getting the care they need faster, and discover why mission-driven innovation from outside traditional healthcare might just be what patients need to win. Timestamps: 00:00 Starting in the Defense Department 03:33 Building a pet care tech company 06:52 Technology's role in healthcare change 11:13 Benefits of direct care models 14:14 Discussing a simplified service platform 18:28 Discussing trust in healthcare 20:02 Patients using AI in healthcare 24:22 Implementing prospective pricing in healthcare 28:50 Improving healthcare accessibility 32:36 Saving on surgery costs 35:20 Thanking Dave for his contributions Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win, the podcast where we flip the script on healthcare and shine a light on strategies that put power back in the patient’s hands. In today’s episode, Troy and Dr. Bushman are joined by Lee Lewis, Chief Strategy Officer of the Healthcare Transformation Alliance, to tackle the "perfect storm" facing American healthcare, from skyrocketing costs and disruptive therapies to the loss of trust in the doctor-patient relationship. Lee Lewis offers a front-line perspective shaped by his work with Fortune 200 employers, highlighting how employers, both large and small, can reclaim control by building trusted, accessible relationships between patients and providers. We'll discuss why fee-for-service medicine is failing both patients and doctors, practical strategies for managing health plan costs, and why now, more than ever, employers should rethink the healthcare supply chain. If you’re looking for hope and actionable insights amid healthcare’s chaos, this episode is for you. Join us for a conversation that challenges old assumptions, champions innovative ideas, and uncovers how everyone, CEOs, HR, brokers, and patients, can start winning in healthcare. Timestamps: 00:00 Healthcare at a tipping point 06:06 Reframing healthcare priorities 10:10 Innovation levels among Fortune 100 companies 10:47 Adopting new supply chain innovations 16:02 Problems with fee-for-service healthcare 20:40 Streamlining healthcare billing systems 21:59 Debating direct primary care model 27:04 Challenges of large-scale communication 30:38 Thoughts on upcoming healthcare changes 33:13 Navigating healthcare supply chains 36:41 Optimizing healthcare costs for employees 38:22 Lowering employee stress with healthcare Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome back to Patients Win, the podcast where we flip the script on healthcare and put power back into your hands. In today’s episode, hosts Troy Reichert and Dr. Jonathan Bushman are joined by special guest Katy Talento, whose career spans from the halls of the White House to the boardrooms of sharing ministries, and who brings a unique, inside perspective on health policy, employer benefit design, and the future of care in America. Together, they tackle pressing questions: Why are we sicker, more medicated, and more anxious than ever before, despite unprecedented spending on healthcare? What’s really driving up costs in a system “eating our economy” and “stealing the American dream from the middle class”? Katy Talento shares candid stories from her time shaping healthcare policy in the Senate and advising in the White House, gets real about the dysfunctions she witnessed, and explains how the COVID-19 pandemic sparked a powerful shift in public trust and personal health journeys. We’ll pull back the curtain on the legislative battles over price transparency, the structural barriers holding back direct contracting and cash pay at scale, and why bold change is finally disrupting the system from both the inside out. Plus, hear Katy Talento’s uncompromising take on how America can reclaim its health and what every patient, yes, you, needs to do to start winning in today’s healthcare marketplace. This isn’t just about politics or policy; it’s about hope, action, and a community refusing to settle for less. Let’s get started. Timestamps: 00:00 Introduction to Patients Win podcast 06:09 Joining the 2016 transition team 08:15 Frustrations with Medicare doc fix 10:50 Debate prep for Hillary Clinton 15:40 Becoming a naturopathic doctor 17:58 Trust in primary care growth 20:28 Advocating for direct primary care 25:24 Republicans challenging private industry 29:13 Winning the policy argument 31:45 Major changes in healthcare law 34:28 Challenges with cash pay in healthcare 36:23 Challenges with TPA licensing and systems 42:14 Women's bodies under work stress 43:04 Balancing Medicine with Business Advice 45:55 Appreciating impactful healthcare work Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of Patients Win, the show where we dig deep into the realities of our healthcare system and highlight the stories and strategies that are giving patients a real voice in their care. In this episode, hosts Troy Reichert and Dr. Jonathan Bushman sit down with Tiffany Ryder, whose unconventional journey spans from NFL cheerleader to PA, to her current work in journalism, to explore the systemic challenges in healthcare that keep patients from getting the care they need. Tiffany Ryder openly shares her personal and professional evolution: from early encounters with misdiagnosed health conditions and a firsthand look at the pitfalls of the medical system, to the jarring realities she faced working in emergency medicine during the COVID-19 pandemic. She discusses the moral dilemmas and contractual restrictions that prevented her from recommending more affordable or accessible care options and what ultimately drove her to step outside the system to advocate for patients through storytelling and education. Join us as we unpack the emotional toll of working in a flawed system, the power of transparent communication, and the hope that comes from empowered patients and providers alike. Whether you're a patient, a provider, or someone invested in the future of healthcare, this conversation will give you a new perspective and maybe even a little hope that change is possible when patients win. Timestamps: 00:00 "Unexpected Paths to Purpose" 04:04 Early Medical System Experiences 08:08 Rethinking Career in Healthcare 12:03 "Upstream Solutions for Better Care" 14:14 Primary Care Challenges During COVID 18:16 Healthcare Access and System Inefficiencies 20:25 Patients Lost in System Struggles 23:33 "Questioning a Broken Healthcare System" 28:41 "Redefining Patient-Centered Care" 32:32 Empowering Patients in Healthcare Advocacy 35:08 "Clinician's Perspective on Lifelong Learning" 39:33 Challenging Paternalism in Healthcare 42:36 Empowered Choices for Better Health 44:54 "Podcast Paused, Writing Continues" Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

On this episode of Patients Win, we’re flipping the script on healthcare with a powerful conversation about real change, resilience, and the mission to put patients first. Hosts Troy Reichert and Dr. Jonathan Bushman welcome special guest Tracy Creger: a nurse, patient advocate, and president of Connect Benefits, whose personal journey from the frontline of nursing to healthcare innovation is nothing short of inspiring. You’ll hear the remarkable story of how witnessing first-hand the devastating financial burden on insured patients fueled Tracy Creger's determination to fix a broken system. The episode dives into how direct contracting and true concierge nurse navigation are changing the game for both employers and employees. Together, the hosts and Tracy Creger explore why fear and the unknown keep many from embracing better solutions, and share compelling stories where patients not only receive needed care, but also avoid the financial ruin so many dread. Whether you’re a provider, broker, plan sponsor, or patient, this uplifting episode is packed with actionable insights, personal breakthroughs, and a message of hope: when patients win, we all win. If you’ve ever wondered how healthcare can truly be transformed, this conversation is a must-listen. Timestamps: 00:00 "Patients Win: Empowering Healthcare" 04:52 "Uncovering Flaws in Healthcare System" 09:00 "Cost-Saving Benefits Boost Productivity" 11:05 "When Patients Win, We Thrive" 14:03 Simplifying Healthcare Access Assistance 17:42 "Addressing Fear and Fixing Issues" 22:02 "Stopping Costs, Offering Guidance" 25:18 Seamless Collaboration for Member Care 27:26 "Healthcare Pricing System Broken" 31:48 "Continuous Growth and Education" 33:17 "Patients Win: Healthcare Redefined" Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to another episode of "Patients Win," the podcast where healthcare gets real and personal stories take center stage. In this episode, you´ll hear from Justin Shuman, a healthcare executive whose professional life has been devoted to building patient-centered solutions and navigating the complexities of population health. But everything changed when he found himself on the other side of the system, as a patient fighting to be heard, facing 712 days of misdiagnoses and dismissal despite clear signs that something was wrong. Joined by hosts Troy Reichert and Dr. Jonathan Bushman, Justin Shuman shares his deeply personal journey, the frustration and despair of feeling invisible within a system he thought he understood, and how his own experience has redefined his career and passion for advocating for the most vulnerable. Together, the group unpacks the challenges of groupthink in medicine, the gap between data and individual experience, and the enormous impact of empathy and patient-centered care. Through honest conversation, heartfelt stories, and actionable insights, this episode is a powerful reminder that at the end of every spreadsheet and clinical guideline, there is a real person whose life hangs in the balance. If you believe healthcare should be about people first, you’re in the right place. Let’s dive in. Timestamps: 00:00 "Healthcare Innovation and Population Gaps" 03:21 "Dismissed Symptoms, Delayed Diagnosis" 09:31 "Bias in Patient Care" 11:07 "The Power of Medical Dismissal" 16:06 "Healthcare Journey and Impact" 17:36 Balancing Healthcare Costs and Humanity 23:28 Healthcare Frustration and System Failures 24:33 "Trauma, Support, and Data Gaps" 28:56 "Healthcare Access and System Gaps" 31:48 "Healthcare: Beyond the Spreadsheets" 35:09 "Patient-Centered Care Over Payment" 40:37 "Your Story Matters, Justin" 42:54 "Embracing Life After Diagnosis" Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome back to Patients Win, where we dig into the personal side of healthcare and explore powerful stories of transformation. In this inspiring episode, hosts Troy Reichert and Dr. Jonathan Bushman sit down with Cory Boehs, who shares his very real journey from daily drinking and struggling with his health to reclaiming his life through small, consistent changes. Cory Boehs opens up about the turning points that made him get serious about his health, including a wakeup call from Dr. Jonathan Bushman when his lab results revealed he was in the diabetic range. Instead of taking medication, Cory was determined to change his lifestyle, and with the help of direct primary care, supportive coaching, and a circle that believed in him, he did. This conversation isn't just about losing weight or quitting bad habits; it's about the power of relationships, facing uncomfortable truths, and learning that success is about sticking with an imperfect plan. You'll hear how Cory's transformation rippled through his family, his business, and even his spirituality, showing that real, lasting change is possible. If you're looking for motivation to tackle your own health journey, or you’re curious about how direct primary care can create meaningful change, tune in and hear how the right support can help patients win. Timestamps: 00:00 "Health Journey Inspired by Wife" 05:32 "Grateful for Supportive Care" 07:43 "Compassion Beyond Judgment" 11:30 "Time for Change and Health" 13:30 "Choosing Change and Taking Steps" 17:17 "Commitment, Goals, and Choices" 19:01 "Choosing Sobriety and Its Impact" 24:32 "Transformation: Physical, Spiritual, Reflective" 26:27 "Measuring Spiritual Health Matters" 30:13 "The Art of Understanding Lives" 32:44 "From Health to Financial Clarity" 37:40 Gratitude and Inspiration in Healthcare 39:59 "Healthcare's Unsung Army" 43:36 "Did the Patient Win?" Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome back to Patients Win! In this episode, hosts Dr. Bushman and Troy sit down with a very special guest, Jordan Cash, a seasoned healthcare administrator who traded a high-powered hospital executive role for a bold new vision in patient-centered care. Together, they unpack Jordan Cash’s journey from managing operations in some of the region’s largest health systems to co-founding a direct primary care and functional medicine clinic in Arkansas. Listen in as Jordan Cash shares candid stories from years inside the healthcare “system,” why volume-based incentives and endless protocols often push the patient to the background, and what it was like to walk away from security and status in pursuit of more meaningful outcomes. The conversation digs into the challenges and rewards of putting patients, rather than paperwork, at the heart of care, and why more and more clinicians and administrators are questioning the way it's always been done. If you’ve ever wondered how healthcare could be different when the patient truly comes first, this episode is for you. Join us as we explore what happens when the system is rebuilt around real value, honest leadership, and, most importantly, helping patients win. Timestamps: 00:00 "Honest Leadership in Healthcare" 05:33 "Non-Clinical Careers in Healthcare" 08:59 Early Leadership in Healthcare Expansion 12:09 "Healthcare Payments Prioritize Volume" 15:36 Physician Engagement and Collaboration 18:37 Rethinking Healthcare for Greater Impact 20:47 "Balancing Healthcare Goals and Change" 23:15 Breaking Free from Healthcare Red Tape 26:51 "Time Pressures in Healthcare" 31:56 "Passion and Leadership in Crisis" 33:07 Sacrifice and Advocacy in Healthcare 36:17 "Leadership Shift to Proactive Care" 42:12 "Benefits of Direct Primary Care" 44:07 "Simplicity in Direct Care" 47:38 "Authenticity and Purpose in Action" Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”

Welcome to the third episode of Patients Win, where we’re taking an honest look at the realities of today’s healthcare system and the bold steps some physicians are taking to truly put patients first. Our host, Dr. Jonathan Bushman, is joined by Dr. Hayley Hudson, a physician who recognized early on that the traditional model of medicine just didn’t allow for the kind of patient-centered, whole-person care she’s passionate about. Unlike stories of burnout and doctors escaping after years in a broken system, Dr. Hayley Hudson is making a proactive move, driven by advocacy, integrity, and alignment. Together, they explore why direct primary care (DPC) is exploding nationally and how it’s bringing humanity, time, and genuine relationships back into the heart of care. From stories of early mornings, overwhelming patient panels, and inbox overload to the pivotal moment of choosing alignment over exhaustion, this conversation dives deep into what’s possible when a physician refuses to compromise their values. For patients, young doctors, and employers alike, this episode reveals how realignment in medicine leads to better access, more advocacy, and real hope. If you’ve ever wondered what changes when physicians refuse to let the system chip away at their passion or what DPC really means for those who need care the most, this episode is for you. Let’s jump in. Timestamps: 00:00 Direct Primary Care Revolution 05:01 "Listening, Caring, Making a Difference" 08:17 Passion and Challenges in Healthcare 12:08 Unsustainable Work-Life Balance Pressures 13:02 "Patients Need More Time" 16:57 Burnout: Recognizing Early Signs 20:25 "Patient-Focused Care Through Time" 24:51 "Patient-Centered, Comprehensive Primary Care" 27:07 Physicians: Speak Up, Find Support 29:28 Foundation of Great Care Show Website - https://thepatientswin.com/ Primed Healthcare - https://primedhealthcare.com/ Troy Reichert - Show Host - LinkedIn - https://www.linkedin.com/in/troy-reichert-67606b5/ Dr. Jonathan Bushman - Show Host - LinkedIn - https://www.linkedin.com/in/jonathan-bushman-do-106821191 Media Partner - TopHealth - https://tophealth.care/ “Disclaimer: Informational only. Not medical advice. Consult your doctor for guidance.”