Advertise on podcast: AI Truth Serum

Garima Kapoor, co-founder and co-CEO of MinIO, joins Greg Shove to explain how a 200-person, decade-old infrastructure company mandated AI use across every function — and what it’s learned about measuring the return. MinIO builds the object storage and memory layer that enterprise AI runs on, founded on the bet that most enterprise data would live outside the public cloud. The company raised $100 million in a 2022 round it has never had to touch, is cash-flow positive, and has grown from 40 to over 200 people, with most of that hiring in go-to-market roles over the last two years. In this episode, Garima and Greg discuss: Why MinIO mandated AI use company-wide — “either you use AI, or this isn’t the place for you” — and what happened when they rolled it outThe claim that some engineers are 100x more productive with AI, and why that number isn’t uniform across the teamCutting time-to-market for complex backend infrastructure from roughly 12 months to about one monthManaging an inference spend in the millions of dollars annually, and why MinIO is already holding executives accountable for token budgets, not just headcount budgetsWhy she thinks there’s no single “primary” AI model — using Claude and Codex for different workloads depending on the taskBuilding internal AI tools via MCP servers to connect sales, calendar, and CRM data for faster onboarding and managementHiring and interviewing in an AI-saturated world — screening for curiosity and clarity of thinking over raw AI fluencyRunning MinIO as co-CEO, with a spouse among her co-founding team, and how she thinks about AI’s role in her own kids’ education If you’re an executive trying to figure out how to measure AI’s return on investment — not just adopt the tools, but hold teams and budgets accountable to them — this conversation is a real-world look at how one profitable, fast-scaling company is doing it.

Elia Wallen, founder and CEO of Engine, joins Greg Shove to explain how a 1,000-person, 11-year-old corporate travel company is retrofitting itself for AI in public — and posting results most AI-native startups would envy. Elia dropped out of college after one semester, built a corporate housing company into the third-largest in the country, then spun off an internal booking tool into Engine — now valued at $2.1 billion with 33,000 customers, over a million travelers, and profitable. Unlike many AI transformation stories, Engine isn't a startup unburdened by legacy systems — it's an incumbent with real headcount and process debt, actively rebuilding itself. In this episode, Elia and Greg discuss: How Engine's engineering teams shrank from 7 to 3 people while shipping 5–10x fasterWhy over half of customer support cases now resolve with no human involvedRunning "applied AI teams" embedded across marketing, sales, and financeWhy Elia believes the future favors fewer management layers and more deep specialistsHiring for resilience and testing every candidate — including sales reps — on AI fluencyAcquiring a 30-year-old travel management company instead of banking AI-driven marginManaging inference spend at the corporate level before it becomes unmanageableWhat a thousand-person company with 420 open jobs says about where AI transformation actually lands If you're leading an incumbent business trying to figure out how much to change, how fast, and who to hire for it, this conversation is a real-time look at what that retrofit actually looks like.

Most AI agents are quietly bankrupt — Ilan Zerbib explains why giving them real spending power, not just API keys, is the missing piece of the AI economy. Ilan Zerbib, founder and CEO of Sapiom, joins Greg Shove to explain why AI agents need their own payment infrastructure — and why most agentic products today are quietly bankrupt. Ilan built his first company, Earny, running billions of automated bots to recover consumer refunds — a preview of the infrastructure problems agents face today. After Earny's acquisition and five years leading payments engineering at Shopify (Shop Pay, $100B+ in GPV), he founded Sapiom to solve a core problem: the internet's payment and API infrastructure was built to block automation, not enable it. In this conversation, Ilan and Greg cover: Why agents need spending power, not just API keys, to complete real-world tasksThe difference between the consumer agent economy and the much larger machine-to-machine economy (agents paying agents for APIs and services)How Sapiom's governance layer lets businesses give agents autonomy within controlled spending limitsWhy most AI agents today are "bankrupt" — and how cost, model routing, and failure rates determine marginBuilding as a solo founder: raising $51M across three rounds in 12 months, and running a 30-person team without traditional engineering hierarchyWhy full company automation (80-90%) doesn't mean smaller teams — it means far more ambitious scopeWhat it takes to build category-defining, super companies in the AI era If you're building AI agents, thinking about agentic infrastructure, or trying to figure out how machines will transact in the emerging AI economy, this episode is a blueprint from someone building the rails.

"Human in the loop" is supposed to be the safe, responsible way to use AI. Turns out it might be the worst. Theoretical neuroscientist and seven-time founder Dr. Vivienne Ming joins host Greg Shove on Supercompanies to break down what happens to human intelligence when AI can answer almost anything. In an experiment with UC Berkeley students using AI to forecast real-world events, Vivienne uncovered three distinct ways people work with AI: automators who just accept whatever the AI tells them, validators stuck in a "human in the loop" pattern that performs worse than either humans or AI alone, and a rare group she calls cyborgs - people who blend with AI so effectively you can't tell who made the decision, and who came close to matching expert-level forecasters. The traits that predicted who became a "cyborg" - curiosity, intellectual humility, and perspective-taking - raise bigger questions about how we raise kids and design schools in the AI era, which Vivienne explores in her new book, "Robot-Proof." Supercompanies is back with all new episodes! Watch the Video: https://www.youtube.com/@SupercompaniesPod

Before Fanvue hit a $200 million run rate, Joel Morris and his co-founders were five months from running out of cash. Fanvue co-CEO Joel Morris joins Supercompanies host Greg Shove to explain how a teenage YouTuber who uploaded for 600 days before getting any traction built a creator monetization platform now running at a $200 million revenue run rate with 130 employees. Morris shares how Fanvue came within five months of running out of cash, the mindset that got him and his co-founders through it, and how one investor meeting and a later $22 million raise turned things around. He also talks about how Fanvue runs internally on Claude, why AI fluency is now a hiring pillar, and the company's push toward $1 billion in revenue. Mentioned in this episode: Ryan Holiday, Daily Stoic: https://dailystoic.com Connect with Joel Morris: LinkedIn: https://uk.linkedin.com/in/joel-morris-jmx X: https://x.com/JoelXMorris YouTube: https://www.youtube.com/channel/UCYz27J7fd8lK_FKKTal_I-g Fanvue: https://fanvue.com Subscribe to Supercompanies on YouTube: https://www.youtube.com/@SupercompaniesPod Sign up for the Supercompanies newsletter: https://www.supercompanies.ai/

Why does AI adoption hit a wall inside large organizations? Brice Challamel joins to unpack what he's learned while leading people-first transformation at orgs like Moderna, and now at OpenAI as Head of AI Strategy and Adoption. Brice shares his five components for supporting transformation, and what playfulness has to do with making AI stick. Plus: why Brice thinks the AI layoff narrative is wrong, and his case for a Nintendo as a super organization. Watch this episode on YouTube here: https://youtu.be/fA80GvnAxCk Links: Brice's LinkedIn Power of Why newsletter

AI is in the workplace. As companies adopt new workflows, new conversations are happening and new concerns are arising. How do AI leaders meet the moment and work with their teams to create clarity? Taylor Malmsheimer, Section co-founder and COO, joins to share what she's learned speaking with hundreds of execs about their AI adoption efforts. Taylor walks Greg through the main types of questions that arise, and how leaders can empower their managers and employees to navigate these transformational moments. 10 Tough Questions Deck Supercompanies.ai

How does a legacy tech veteran pivot to AI? Sid Sheth joins to share how Claude Code changed everything at d-Matrix almost overnight, what happens when your engineers are generating more code than they can validate, and why Sid appointed his co-founder as company AI czar. Plus: why Sid tells every new grad to ditch the generalist playbook, and how he's using AI in his personal life. Links: Sid's LinkedIn d-Matrix

After just five days on the job as Head of AI at Section, Michael Domanic joins Greg for their first one-on-one together. He shares about his experience as VP of Generative Business strategy at User Testing, and how they measured the ROI on AI adoption in the office. Plus, how many agents per employee are we likely to have in the future? Do you have questions about AI or adoption challenges at work? Drop us a line at podcast at sectionai dot com. Supercompanies is on YouTube too: youtube.com/@supercompaniespod. Michael's website Michael's LinkedIn

How does a 45-year-old hardware company like Logitech go all-in on AI? Eric Porres, Chief AI Officer at Logitech, has been inside that transformation from the start. After his company was acquired, he personally trained over 800 employees and built the playbook that's now scaling across a 7,000-person global organization. Greg and Eric go deep on what it actually takes to move a large incumbent from AI-curious to AI-fluent: why AI labs and centers of excellence are a trap, why you can't outsource transformation to consultants, and how AI champions — not headcount — are the real force multiplier. Eric says the most valuable employees will build the best team of AI primes to work for them. Hear how he approaches codifying your mental models and deploying them as agents. Links: Eric's Website Eric's LinkedIn Logitech

Latent Supercompanies are among us. In this conversation with Greg Shove, Wade Foster, co-founder and CEO of Zapier, shares how he’s found massive success integrating AI internally and with customers. Zapier was already a success story. Three friends co-founded the automation company in college and built it into a $5B company by working nimbly and embracing remote work early on. Now, Wade is fully embracing wide AI adoption. Learn how Zapier was able to drive 50% employee adoption in just a week, and the strategies that have been key to Zapier’s continued success. Links: Zapier.com Wade's website

AI can be your most powerful productivity tool… or a shortcut to cognitive decline. Neuroscientist Dr. Sahar Yousef joins Greg on stage at SXSW to debate whether AI allows us to borrow 30 IQ points, or ultimately makes us dumber?” Dr. Yousef shares new, unpublished UC Berkeley data about cognitive offloading, and outlines how to leverage AI without losing your mind.

Some of the challenges with developing better AI have already been faced by other new technologies - like autonomous vehicles. Whether building human-in-the-loop systems or emergent scaling issues, AV companies like Waymore and Zoox are pioneering real-world solutions. What should the broader industry be learning from them? Tech and policy reporter Tim Lee (Understanding AI, Ars Technica, Washington Post)) joins to discuss his and Greg’s shared appreciation for autonomous vehicles. Tim has covered AVs for years, and breaks down what a company like Waymo can show us about what’s ahead for AI at large. Links: Understanding AI newsletter Tim’s Twitter

Greg plays guest on It's All About AI with Danilo McGarry. Learn what's actually happening inside companies adopting AI and why most leaders are getting it dangerously wrong. Greg shares what he sees on the ground, working with enterprise AI leaders across the US and Europe. Watch AI Truth Serum on YouTube, @aitruthserum. Episode Links It's All About AI YouTube channelDanilo's website

AI has the power to completely reshape the tasks we do - and how we approach our work in the first place. Greg taps Ed’s expertise as a custom AI agent developer to understand what leaders should know about what agents can do for us today. How can we convert inference into business value today? Ed shares the VVV framework he uses as part of his process for automating workflows. Plus, which tech industries might own the future - SaaS, Cloud, AI? Episode links: Ed’s LinkedIn Machine & Partners website