
Advertise on podcast: The 351
Rating
5from
This podcast has
25 episodes
Language
EnglishPublisher
Adam Chapdelaine, John OuelletteExplicit
No
Date created
2025/12/12
Latest episode
2026/09/29
Average duration
38 min.
Release period
14 days
Description
Leading Massachusetts into the future will take the talent, dedication, and hard work of leaders from all of our 351 cities and towns. Our mission at the Massachusetts Municipal Association is to help those leaders deal with some of the toughest issues in the state. On this podcast, hosts Adam Chapdelaine, executive director of the MMA, and John Ouellette, communications director at the MMA, speak with the innovators and experts who are leading the Commonwealth forward and working to make it stronger. New episodes drop every other Tuesday. To learn more about the MMA: www.mma.org
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Check latest episodes from The 351 podcast
Understanding the Ballot Questions Massachusetts Municipal Leaders Are Watching
2026/09/29
Massachusetts voters will face a record-tying nine initiative petitions on the statewide ballot this November. But three questions in particular could have serious implications for cities and towns: Question 4, which would allow same-day voter registration; Question 5, which would change the way the state’s revenue limit is calculated; and Question 7, which would create statewide zoning rules allowing single-family homes on lots as small as 5,000 square feet.
John and Adam are joined by MMA Legislative Director Dave Koffman, MMA Legislative and Policy Counsel Ali DiMatteo, and MMA Senior Legislative Analyst Adrienne Núñez to explain the ballot initiatives and their potential consequences.
In this episode:Question 7 and housing: What the so-called “starter homes” ballot question would actually do, and why smaller lots don't necessarily mean more affordable housing.Question 5 and state revenues: How Massachusetts' existing “62F” revenue limit works, what the proposed changes would do, and why municipal officials are watching the state's fiscal capacity closely.Question 4 and Election Day: What same-day voter registration could mean for municipal clerks and election officials, who are already managing early voting, mail-in voting, provisional ballots, poll workers, equipment, and other Election Day responsibilities.For Further Reading:
https://www.mma.org/mma-testifies-at-hearing-on-starter-home-ballot-initiative/
https://ma.omniballot.us/sites/25/vg/app/vig/voter-guide/instructions
To learn more about the MMA: www.mma.org
Building a Culture of Wellness in the Municipal Workforce
2026/09/15
Employee wellness programs can improve morale and productivity, and lower absenteeism. They also make people feel better, and more connected, so they’re becoming an increasingly important part of how municipalities recruit, retain, and support their workforces. But what does effective workplace wellness actually look like, and how can communities make programs accessible and relevant to employees with very different jobs, schedules, and needs?
We’re joined by Chris Bailey, Director of the MIIA Health Benefits Trust, and Courtney Hernandez, Wellness Manager at MIIA, to discuss what municipalities can do to build a sustainable culture of employee wellness.
They discuss why wellness has to go beyond one-off programs; how to drive participation by making programs fun and rewarding; and why it makes more sense to focus on small, achievable goals than ambitious lifestyle overhauls. They also discuss tailoring programs — from bringing movement programs directly to DPW garages to helping snowplow drivers make healthier choices during long shifts.
For Further Reading:
Learn more about the MIAA Health Benefits Trust: https://www.emiia.org/health-dental-and-vision-insurance
To learn more about the MMA: www.mma.org
Building the Next Generation of Local Government Leaders
2026/09/01
One challenge that is shared across the Commonwealth is preparing the next generation of municipal leaders. And one part of the solution is the partnership between the MMA and Suffolk University.
In this episode, we hear from three members of the MMA-Suffolk Fellowship class about their experiences in local government and why they’re investing in their leadership skills: Robert Craig, special projects and grants manager in Rockport; Chad Hunter, harbormaster in Plymouth; and Thomas Dalton, communications and events manager in Melrose.
Plus, MMA Deputy Executive Director Katie McCue explains why the MMA and Suffolk partnered back in 2011, in response to concerns about a coming wave of municipal retirements across the Commonwealth. She discusses how the range of MMA-Suffolk programs are helping build a pipeline of local government professionals — and identifies three key benefits participants gain: practical skills, leadership and confidence, and a lasting network of peers.
For Further Reading:
More about the MMA-Suffolk programs: https://www.mma.org/about-mma/services/mma-suffolk-certificate-in-local-government-leadership-management/
To learn more about the MMA: www.mma.org
A Review of a Busy Override Season, and the Story Behind the Numbers
2026/08/18
This spring, 54 Massachusetts communities put Proposition 2 1⁄2 override questions before voters, making FY27 one of the most active years in history. But what do the numbers actually tell us?
In this episode, the MMA’s Adam Chapdelaine and John Ouellette dig into the data behind this year's override results, including why the number of questions has spiked recently, what communities are facing when costs outpace revenue growth, and how the results relate to the MMA's “Perfect Storm” report. They explore the difficult choices local leaders face; the role of transparency and communication in override campaigns; what happens when voters say no; and why school and public safety measures tend to perform better with voters. The bottom line: the “Perfect Storm” challenges remain as urgent as ever.
For Further Reading:
The Perfect Storm: https://www.mma.org/wp-content/uploads/2025/10/MMA-APerfectStorm-HistoricFiscalPressures-report-10.9.25.pdf
MMA webinar: Cultivating Transparency After a “Yes” Vote
https://www.mma.org/resource/cultivating-transparency-after-a-yes-vote/
MMA webinar: Managing Your Budget Without an Override
https://www.mma.org/mma-offers-two-part-webinar-series-on-overrides-budget-challenges/
More on UGGA funding: https://www.mma.org/gov-healey-signs-fy27-state-budget-with-40m-ugga-increase/
To learn more about the MMA: www.mma.org
The Shifting Local Media Landscape: What It Means for Public Trust and Local Government
2026/08/04
Local journalism has long been one of the pillars of healthy communities — informing residents, holding public officials accountable, and helping people understand the decisions that shape their daily lives. But as local newspapers continue to shrink or disappear, what does that mean for municipalities, and for democracy itself?
In this episode, Dan Kennedy, journalism professor at Northeastern University and media commentator, and Karen Bordeleau, executive editor of The New Bedford Light, explore the decline of local news in Massachusetts, the rise of nonprofit journalism, and how changing media habits, social media, and AI are reshaping the information landscape. The conversation also examines why strong relationships between municipal leaders and local reporters matter more than ever.
For Further Reading:
More about Dan: https://dankennedy.net/
More about Karen: https://newbedfordlight.org/meet-our-team/
To learn more about the MMA: www.mma.org
Why Municipal HR Is More Strategic Than Ever
2026/07/21
Across Massachusetts, cities and towns are facing one of their biggest workforce challenges in decades. Recruiting qualified employees is harder than ever, experienced staff are retiring, and employees' expectations around flexibility, career growth, and workplace culture continue to evolve.
Massachusetts Municipal Human Resources association Chair Jen Breaker and Vice Chair Michael Taylor join the show to explore how municipal HR has become a strategic partner in helping communities navigate these challenges.
They discuss why HR should have a seat at the leadership table, innovative approaches to recruiting and retaining talent, building career pathways, supporting employee well-being, and managing a workforce that now spans multiple generations. They also share practical ideas that don't require more spending — from rethinking job descriptions and hiring practices to improving policies, succession planning, and workplace culture.
For Further Reading:
Learn more about MMHR: https://www.mma.org/members/mmhr/
To learn more about the MMA: www.mma.org
How Local Leaders Can Avoid Burnout and Build Stronger Teams
2026/07/07
Municipal leaders are expected to solve problems, navigate public scrutiny, lead through uncertainty, and somehow avoid burning out along the way. But what if the key to becoming a better leader isn't working harder — it's learning when to step back?
Leadership coach, podcast host, and author Chad Wright explains what he’s learned about the human side of public leadership — why burnout has become so common in local government, how constant connectivity erodes creativity and sound decision-making, and why leaders who neglect their own well-being often unintentionally undermine their teams.
Chad shares practical strategies for building sustainable leadership habits and leading with what he calls "healthy vulnerability" during times of uncertainty.
For Further Reading:
Learn more about Chad and Forward Partners: https://www.forwardpartners.net/about
To learn more about the MMA: www.mma.org
The Financial Foundations of Local Government
2026/06/23
Municipal finance, which touches nearly every service residents rely on, is a specialized field. In this episode, Sean Cronin, Senior Deputy Commissioner of the Massachusetts Division of Local Services, discusses how his agency supports cities and towns across the Commonwealth as they manage public resources.
Cronin explains the dual role of DLS as a regulatory agency and a technical assistance partner — helping communities navigate everything from property tax administration and free cash certification to long-range financial planning and workforce development. He also shares how DLS is working to make municipal finance more accessible through training programs, online resources, and partnerships with community colleges.
The conversation explores topics including financial resilience, the importance of long-term planning, and the impact of new growth under Proposition 2½.
For Further Reading:
Learn more about DLS: https://www.mass.gov/info-details/dls-senior-deputy-commissioner-and-bureaus
Learn more about Mass financial policies: https://www.mma.org/mma-webinar-with-dls-covers-financial-policies/
Proposition 2 ½: https://www.mass.gov/info-details/proposition-2-12-and-tax-rate-process
To learn more about the MMA: www.mma.org
Cutting Through the Noise: The Vital Role of Communications in Local Government
2026/06/09
As misinformation spreads online, and residents expect instant updates, municipalities are under growing pressure to communicate clearly, effectively, and in a way that bolsters public trust. Some cities and towns have dedicated communications resources while others don’t, but they all face similar challenges – in an era increasingly dominated by social media and now AI. In this episode, we hear from Jeremy Warnick, Director of Media Relations and Content Strategy at the City of Cambridge, and Sean Dugan, Deputy Town Administrator in Easton, about communications strategies that really work, and why cities and towns increasingly need to act as their own media organizations.
For Further Reading:
Learn more about the Massachusetts Municipal Communicators:
https://www.mma.org/mma-launches-mass-municipal-communicators-group/
To learn more about the MMA: www.mma.org
The Leadership Skills Municipal Managers Need Now
2026/05/26
Leadership is tough at any level, but working in local government presents a unique set of challenges – and requires specific skills. Executive coaches and leadership consultants Betsy and Anthony Neptune of Neptune Coaching have spent years helping municipal leaders fortify their skill set. They share why technical expertise doesn’t always translate into effective management, how municipal leaders can build trust and navigate conflict, and why workplace culture is really about “patterns of behavior,” not slogans written on a wall.
For Further Reading:
More about Neptune Coaching: https://www.neptunecoaching.com?utm_source=chatgpt.com
Creating a Culture of Collaboration: https://www.mma.org/resource/creating-a-culture-of-collaboration-helping-staff-with-problem-solving/
To learn more about the MMA: www.mma.org
Guiding Principles of MMA Membership Work: Connection and Empowerment
2026/05/12
MMA Membership Director Jackie Lavender Bird has been a city councillor, mayoral chief of staff, and a former MMA legislative leader, which means she can share a 360-degree view of local government. In this episode, she shares what she’s hearing from municipal officials who are navigating today’s fiscal pressures and rapid technological change. Bird discusses the professional development, peer learning, webinars, and events that the MMA offers to help members navigate difficult conversations, strengthen public trust, and communicate effectively — and the resilience of local leaders working to keep communities moving forward despite mounting challenges.
For Further Reading:
Bird Becomes MMA’s Membership Director: https://www.mma.org/as-pierce-retires-bird-becomes-mmas-membership-director/
MMA Events calendar: https://www.mma.org/event/
MMA Webinars program: https://www.mma.org/webinars/
MMA Members page: https://www.mma.org/members/
To learn more about the MMA: www.mma.org
The Quest for More Affordable Health Care in Massachusetts
2026/04/28
Massachusetts is home to some of the best health care in the world, but it’s also one of the most expensive places to get it. Sarah Iselin, President and CEO of Blue Cross Blue Shield of Massachusetts, unpacks what’s driving the surge in health care costs, and shares how insurers, providers, and policymakers are responding — and why none of the solutions come without trade-offs. The conversation digs into the real-world impact on municipal budgets, the limits of shifting costs to consumers, and the difficult choices leaders are facing between funding health care and investing in their communities. Iselin outlines where innovation is creating hope — from new care models and digital tools to prevention, primary care investment, and stronger collaboration across the system.
For Further Reading:
Health care costs: Defining the challenge and finding solutions: https://www.mma.org/advocacy/health-care-costs-defining-the-challenge-and-finding-solutions/
Multiple factors contribute to rising health care costs: https://www.mma.org/multiple-factors-contribute-to-rising-health-care-costs/
MMA forum explores health cost drivers, possible remedies: https://www.mma.org/mma-forum-explores-health-cost-drivers-possible-remedies/
Blue Cross CEO says she's taking cost controls seriously in negotiations with hospitals: https://www.bostonglobe.com/2025/11/24/business/blue-cross-health-care-costs/
The urgency of tackling health care affordability: https://commonwealthbeacon.org/opinion/the-urgency-of-tackling-health-care-affordability/
To learn more about the MMA: www.mma.org
Inside the Work the Inspector General Does for Massachusetts
2026/04/14
While safeguarding the public trust and preventing fraud, waste, and abuse is an essential role in the Commonwealth, Inspector General Jeff Shapiro is also on a mission to build relationships across the state and become a more collaborative, forward-looking partner for state agencies and cities and towns. He explains his “listening tour” approach — he has visited 100-plus communities so far to understand their challenges firsthand. From procurement hurdles in small towns to the realities of managing limited staff and resources, Shapiro emphasizes that most public employees are deeply committed to doing the right thing — and that education, training, and prevention are vital tools to get there.
For Further Reading:
More about the Inspector General: https://www.mass.gov/info-details/jeffrey-s-shapiro-inspector-general-of-massachusetts
Inspector General releases first in series of advisories for municipal officials: https://www.mma.org/inspector-general-releases-first-in-series-of-advisories-for-municipal-officials/
To learn more about the MMA: www.mma.org
Local Leaders Innovate to Provide Services
2026/04/07
Each year, the MMA recognizes cities and towns that have developed unique and creative projects and programs to increase the effectiveness of local government. In this episode, we hear from this year’s winners: Amherst’s Movement and Mentoring program, the Andover at Work photography exhibit, and the North Attleborough/YMCA food pantry.
For Further Reading:
More about the 2026 winners:
https://www.mma.org/amhersts-movement-and-mentoring-program-gives-students-an-early-morning-boost/
https://www.mma.org/andover-at-work-exhibit-celebrates-municipal-work/
https://www.mma.org/north-attleborough-local-ymca-partner-to-address-food-insecurity/
To learn more about the MMA: www.mma.org
How Equity Affects Everyone in Massachusetts Communities
2026/03/31
Jill Harvey is on a mission to help local leaders move beyond buzzwords and translate diversity, equity, and inclusion into real policies and actions. As the MMA’s first Chief Equity Officer, she shares the work she’s been doing across cities and towns in the state to help them realize how equity shows up in everyday decisions — from snow removal and trash collection to accessibility and community engagement. She shares how progress should be measured, what success looks like, and why she remains hopeful about the future of communities working to ensure that everyone has what they need to thrive.
For Further Reading:
More about Jill and her DEI work: https://www.mma.org/jillian-harvey-to-become-the-mmas-1st-equity-officer
https://www.mma.org/resource/demystifying-dei-legal-dei-practices-and-how-to-apply-them-to-your-community
(webinar)
To learn more about the MMA: www.mma.org
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