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At Q2 Dev Days 2026, Adam Blue talked with four technology, digital, and product leaders from West Coast Community Bank, Forbright Bank, Citizens Business Bank, and SouthEast Bank. They share where AI is delivering value today, from fraud prevention and data privacy automation to treasury dashboards, and where they're deliberately holding back. Hear how they separate real business needs from AI buzz. Related Links AI for Everyone  Cut to Context  Tom Vermette LinkedIn  Matthew March LinkedIn Matt Quale LinkedIn  John Outwater LinkedIn

Every time an AI agent runs, it starts fresh, with no memory of what it did last. Presidio CTO Rob Kim joins Adam Blue to explain what that means for keeping AI accountable, and why swapping one AI model for another can undo a process that was working fine. Their bigger point: Banks don't need smarter AI to win. Today's tools already hold decades of untapped value. AI for Everyone Cut to Context "Tron," directed by Steven Lisberger "Brain Rules," by John Medina

Bank and credit union leaders exploring AI in banking will recognize this story. Before Q2 added AI to its own customer support organization, it rebuilt the team, the workflows, and how it measured success. Adam Blue talks with Lou Senko about why the AI came last, and what that means for financial institutions building an AI strategy of their own. Related Links "How Transformation in the AI Era Is a People Program," blog by Lou Senko on the Forbes Technology Council AI for Everyone "Big," directed by Penny Marshall Cut to Context podcast page

AI has made deepfakes cheap and convincing enough to fool an entire video call—voices, faces, and all. In this episode, CTO Adam Blue talks with Jeff Scott, managing director of Fraud Intelligence at Q2, about why verification itself has become the attack surface, how behavioral and journey-based monitoring can catch what voice and video can't, and how AI-driven detection shared across financial institutions is starting to close the gap between attackers and defenders. Related Links Account Takeover Is a Journey Problem: Here's How to Solve It Stopping Account Takeover: The Power of Modern Fraud Intelligence AI for Everyone "Flash Boys: A Wall Street Revolt" by Michael Lewis

AI pricing doesn't behave like the software pricing banks are used to. Q2 CFO Jonathan Price joins CTO Adam Blue to talk through why token costs are simultaneously falling and driving total spend up, what Q2 has learned managing its own AI bill, and why the future of AI pricing may look less like "token-plus" and more like value-based pricing built around outcomes both sides can agree on. Related Links AI for Everyone "Ecstasy of Order: The Tetris Masters"

Orion Severhill, VP of Digital Channels & Strategy at Mission Fed Credit Union, has a rule: Junior engineers don't get access to AI coding tools until they can think through architecture on their own. In this episode, he explains why he has that policy and what it means for regulated institutions trying to move fast without getting it wrong. His thesis is simple. The AI can only give you back what you give it. Related Links Q2 Code: Practical AI for Financial Institutions A Closer Look at Q2 Code AI for Everyone "Burning Chrome" by William Gibson

Your best customers have accounts everywhere, and your dashboard probably doesn't show it. Jim Marous, co-publisher of The Financial Brand and host of the Banking Transformed podcast, joins Adam Blue to examine silent attrition, the changing definition of primacy, and the specific things AI makes possible when a financial institution is finally willing to ask hard questions and act on what it learns. Related Links The Financial Brand Banking Transformed  AI for Everyone  "The Martian" by Andy Weir

Nearly half of all banks and credit unions have deployed generative AI. So why isn't anyone measuring it? Adam Blue sits down with Ron Shevlin, chief research officer at Cornerstone Advisors and author of the Fintech Snark Tank, to dig into the gap between AI activity and AI impact at community institutions. The conversation takes an unexpected turn through Rick Rubin, Link Wray, and a beat-up Cadillac in Brooklyn, and lands somewhere more interesting than the data alone. Related Links Fintech Snark Tank Ron Shevlin on LinkedIn Adam Blue on LinkedIn More about AI at Q2  "The Creative Act: A Way of Being" by Rick Rubin

When an AI agent replaces a human at the keyboard, who's accountable for what it touches? Adam Blue and Chris Struttmann of ALTR explore why identity—not just policy documents—is the foundation of trustworthy AI in banking, and why organizations without strong identity systems are already starting behind. Related Links Anthropic's pause proposal Q2's Helix and ALTR case study Marcel Duchamp ALTR

Build it, buy it, or find a partner? That's the decision facing financial institutions when it comes to AI capabilities. Abeer Thomson, Q2 senior director of Partner Engineering and Operations, joins CTO Adam Blue to work through what that decision looks like in practice and what separates the AI partners worth trusting from the ones who just demo well. Related Links AI for Everyone Q2 Innovation Studio Federal Banking Agencies Issue Revised Guidance on Model Risk Management "Burning Chrome" by William Gibson

The AI announcements keep coming, and the language keeps getting bigger—agentic operating systems, intelligent orchestration layers, the future of commercial banking—all in one tidy package. But pull back the curtain and there's usually a lot of unglamorous engineering work holding the whole thing up. In this episode, Adam Blue sits down with Anthony Ianniciello, Q2 VP of Product Management, to talk about where AI is actually earning its keep in commercial banking, from treasury fulfillment and payment observability to small business education, and what banks should really be asking before they buy into the next big promise. Related Links AI for Everyone, Q2 Q2 Treasury Fulfillment Clockwatchers

What does AI adoption actually look like inside a community bank? Michael Purifoy, chief treasury and digital banking officer at VeraBank, joins Adam Blue at Q2's CONNECT 26 conference for a candid, on-the-floor conversation about where the technology is earning its keep and where the real work is still ahead. From an 18-month process mapping exercise that surfaced two years of workflow debt, to the harder challenge of helping employees see change as an opportunity rather than a threat, Michael shares what disciplined, customer-first AI deployment looks like in practice. Related Links Introducing Q2 Assistant AI for Everyone "Headshot" by Rita Bullwinkel

Adam Blue talks with Bill Gravette, GM of Symphonix at Q2, about what happens to the loan process when AI enters the picture. From document processing and credit memos to alternative data and fair lending, they dig into where AI is already earning its keep in credit decisioning and why the loan officer, far from being replaced, may be one of the biggest beneficiaries. Related Links "Start at the Fuzzy Edges: A Practical AI Strategy for Lenders," Giridhar Thoopurani and Bill Gravette "The AI Adoption Journey: A Survey of Credit Union Leaders," Filene AI for Everyone, Q2 Symphonix "The Minority Report," Philip K. Dick "Minority Report," Steven Spielberg

AI is moving fast, but banking has to move with care. In this episode, Adam Blue talks with Q2 Chief Information Security Officer Beth Anne Bygum about the difference between AI that's interesting and AI that's ready for the real world. Related Links AI for Everyone, Q2 Brick

In the past couple of years, AI conversations at financial institutions have changed from "should we?" to "where should we next?" Adam Blue and Corey Gross discuss how banks and credit unions can move from broad experimentation to focused AI investments that align with their strategy in areas like operational workflows, fraud prevention, and support resolution. Related Links AI for Everyone, Q2 The 36th Chamber of Shaolin