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Hey all! This is a compilation of the guests you have told us you loved from our 2024 interviews. Although we are wrapping up the show for the foreseeable future, we still love looking back, and 2024 was no exception.  If you miss us, you can still find us on Patreon and Instagram. We really do love connecting with you all. And, as always, thank you to our incredible guests for their time and humor getting us through the last year. We love y'all. Finally - to our Patrons - you all have personally shown Kate more love and appreciation than she knew what to do with. She cannot find the words to express all you have done for her. Thank you. Eternally.

Our very funny and talented friend Matt Lewis (@thefunMattLewis) is a comic and actor who understood the assignment in all ways. He was SUCH a fun guest and is a great way to wrap up what has been an excellent 4 years of being on the air with y'all. Find Matt on all of the socials and GO SEE HIS SHOWS!! We waited to release this episode in order to announce our prolonged hiatus. We'll have our annual wrap up episode for best of coming in Jan, but this is our last interview for a long while. We are SO grateful for all of your support and love over the years. And, our absolutely WONDERFUL Patrons, you kept us going when this was all really challenging. You are the reason Kate was able to carry this on for as many years as she did. She's super weepy and grateful. Don't forget to find her on socials @thekategaffney!

Starting in 2025, "Service From Hell" is going on hiatus. We are deeply grateful for all of your support, your listens, your shares, your likes, and YOU! It is time for us to officially move on and so we will end the year strong and then move on to newer avenues of entertainment. Still listen! We will keep our episodes up and hosted until the end of 2025, so please pass this along. We are very grateful and there are so many wonderful guests who you should get to know! Also, we have a few more guest episodes to release this year! Find us still on Instagram and Patreon! We will be making announcements there, too!

This week's guest is comedian, writer, and actor Shain Brenden. We FINALLY got our wish - a person who worked in fast food who can talk about the boredom!! Shain's album “Either Way, Pretty Funny” debuts September 27th on iTunes and Bandcamp. Buy it so that you save Caleb's life! Shain has a featured set on the wildly popular Don’t Tell Comedy stand-up series and can be heard regularly on Netflix is a Joke radio on Sirius XM. Find him on everything @shainbrenden! But first! Rate! Review! Find us! Patreon! We need it!

Kate is tired of terrible customer service. She's also HAD IT with MALE customer service agents handling her like she's hysterical when they f*cked the job. She wants to become the She HULK! If you're not done with Kate screaming, we'd appreciate it if you joined our Patreon and followed us on IG. Also, have you reviewed SFH yet? It helps us so much and we'd appreciate it a lot!

"Now, I won't clock in to be objectified." ~ Liz Comic and producer @lizzagone chats with us this week about working those CRAZY hours when we want to pay rent as artists and why retail has a maximum 2 day job commitment from her (which, we deeply relate to). She also runs one of the scariest and best open mics in Los Angeles at Hoopla Comedy, so check her out! Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media and corporate idiots care about this sh*t!

*Apologies for the various sound issues with this episode*  Actor, writer, director, and host Jeff Locker joins us again this week to get into the nitty gritty of customer service and why the identity crisis of survival jobs can be a knife in the gut when people only see you that one way. Find him on all of the socials @jefflocker and see what he's up to! 谢谢你的聆听 Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media!

*Apologies for the various sound issues with this episode*  "It's never not been lonely." ~ Jeff Actor, writer, director, and host Jeff Locker joins us this week and next to be just so deeply honest and delightful. Jeff came from humble beginnings and carved his way into an Ivy League University, then followed that up by becoming famous in another country. He's known Kate for a long time and it was so delightful to speak with him. 谢谢你的聆听 Also, have you considered joining us over on Patreon? We would LOVE your support. Also, please find us on IG because we're bad at social media!

"Is everyone trying me because they know I have a podcast and I'm gonna rant about this insanity?" ~ Kate Would you believe that Kate is mad this week? It's WILDLY outside of the bounds of all of our normal bonus episodes, so prepare for yelling (which you never have to do). Kate had mail stolen and Simone Biles is a freak of nature. That's just that. This week, we discuss these things because NO ONE CARES about mail theft. But, don't worry, Kate and Joni do! Follow us on Patreon (and consider joining to keep us afloat) and on IG! 

*TW - ED recovery discussed at length* This is part 2 of 2 this week with actor, writer, producer, and generally amazing human Amie Enriquez. Amie joins us this week to discuss some REALLY challenging topics and to provide hope of us all to recover (we do get better). She beat the odds against one of the deadliest addictions in the world and is taking her recovery on tour with the BRILLIANT Lightweight Show. An award-winning one-woman-play that explores eating disorders, addiction, dysfunctional family dynamics, and recovery. Find Amie from that link and follow her show on socials! After you do that, follow us on Patreon (and consider joining to keep us afloat) and on IG! 

"We do recover." ~ Amie *TW - ED recovery discussed at length* Actor, writer, producer, and generally amazing human Amie Enriquez joins us this week to discuss some REALLY challenging topics and to provide hope of us all to recover (we do get better). She beat the odds against one of the deadliest addictions in the world and is taking her recovery on tour with the BRILLIANT Lightweight Show. An award-winning one-woman-play that explores eating disorders, addiction, dysfunctional family dynamics, and recovery. Find Amie from that link and follow her show on socials! After you do that, follow us on Patreon (and consider joining to keep us afloat) and on IG! 

Kate's alone this week, micro-dosing rage after a trip across the country. Customer Service interactions are a rage-filled experience when no one is making what they are worth. Also, 24 Hour Fitness Gym Contracts are a SCAM! Kate screams about all of it because it is necessary to scream.  You can find us on Patreon and IG, so please do because literally typing this sentence is costing Kate money. 

Jonathan Flanagan is a Los Angeles-based comedian, writer, and actor. He is best known for his stand-up comedy appearances that deliver a unique style of alternative and mainstream comedy which stem from the start of his career in improv at UCB, IO West, and Second City. In 2023, Jonathan released his debut stand up comedy album, "Dumber Than I Look" on RGC Records which has been featured on Sirius XM. You can find us on Patreon and IG, so please do because literally typing this sentence is costing Kate money.     

Our guest this week again is Jennica Schwartzman. Managing Partner at Purpose Pictures Productions, Co-Founder of Little Sister Entertainment, and a member of The Producers Guild of America, Producer’s Union, Screen Actors Guild, and Moms-In-Film LA, loves tackling a project from idea to distribution as a multi-hyphenate actress-writer-producer. Her new interactive book, "Behind The Screens" is out now and there will be a signing in Los Angeles on April 27th, 2024 from 2pm to 7pm. Details for that are here!  You can find AND fund us by joining Patreon and we'd really appreciate the support these days. Also, our IG is @servicefromhell  https://linktr.ee/JennicaSchwartzman

Our guest this week is Jennica Schwartzman. Managing Partner at Purpose Pictures Productions, Co-Founder of Little Sister Entertainment, and a member of The Producers Guild of America, Producer’s Union, Screen Actors Guild, and Moms-In-Film LA, loves tackling a project from idea to distribution as a multi-hyphenate actress-writer-producer. Her new interactive book, "Behind The Screens" is out now and there will be a signing in Los Angeles on April 27th, 2024 from 2pm to 7pm. Details for that are here!  You can find AND fund us by joining Patreon and we'd really appreciate the support these days. Also, our IG is @servicefromhell  https://linktr.ee/JennicaSchwartzman