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On this episode: Stacey explains how stronger sales results come from staying genuinely curious, embracing silence, listening instead of planning responses, and creating specific next steps that turn connection into commitment.. Key takeaways: -Potential clients should feel heard by you. -Your brain prioritizes its agenda. -Real conversations start with truth. Tweetable Quotes: "Your expertise is an asset until it makes you stop being curious." -Stacey O'Byrne "The best salespeople are not the best talkers." -Stacey O'Byrne "The moment you shift from discovery to confirmation, you start losing." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

In this episode: Stacey shares some of the common ways that people self-sabotage. 5 Ways to Self-Sabotage: No clear plan.No clear boundaries.Negative self talk.Excuses.Confusing perfection with excellence. Tweetable Quotes: In order to achieve anything there must be a clear roadmap of how to get there.“I work to live, I will not live to work.”“When we’re a part of the problem we can’t be a part of the solution.”“Excuses do nothing but disempower you.""Always put YOUR oxygen mask on first." Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

One this episode: Stacey reveals five common statements prospective clients use to conceal their true concerns during sales conversations. Key takeaways: -People book sales calls because something needs to change. -Budget is the most believable lie in sales. -Your job in sales calls is to make the truth feel like the safest option. Tweetable Quotes: "Every single sales conversation you have has at least one thing that the other person's not telling you something sitting just underneath the surface." -Stacey O'Byrne "The question is not how do I overcome their resistance? The question is, how do I become the person they feel safe enough to tell the truth to?" -Stacey O'Byrne "You see your prospective clients aren't lying to you to be dishonest. They're lying to be safe." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

One this episode: Stacey explains how the gap between booking a sales call and showing up quietly kills a prospect's enthusiasm, the four things that fill that gap when you're not paying attention, and how two personal touchpoints can keep the momentum alive until the call begins. Key takeaways: -Enthusiasm has a half-life. -The call is not where you win the sale. The gap is where you lose it. -People invest in the person who makes them feel most understood. Tweetable Quotes: "You walked away thinking that you did something wrong. You didn't. What went wrong happened before your call ever even started." -Stacey O'Byrne "Send something. Not a pitch, not a brochure, not a document that feels like homework. Something short. Very specific. Something that tells them, I already have you in my mind before we've even spoken." -Stacey O'Byrne "What this really requires is intentionality. And here's what intentionality actually means in this context. It means understanding that the sale does not start when you say hello." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

One this episode: Stacey breaks down the five polite "lies" prospects tell in sales conversations, what each one is really hiding, and how to make it safe enough for the truth to come out so the sale can close. Key takeaways: -Your prospective clients aren't lying to you to be dishonest. They're lying to be safe. -Your job is not to fight that protection. It's to make the truth feel safer than the lie. -A yes built on 'everything sounds great' is a yes built on sand. Tweetable Quotes: "60% of sales are lost not to a competitor. They're lost to the prospective client choosing to do nothing." -Stacey O'Byrne "The person who books a call, the person who schedules a meeting with you, they have a real need.." -Stacey O'Byrne "I understand budgets are important, and I also understand you scheduled the call for a purpose and intention." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

One this episode: Have you ever gotten a “yes” during a sales conversation, only for the prospective client to back out later? On this solo episode, Stacey shares five reasons a commitment can unravel and how to build a decision strong enough to survive doubt. Key takeaways: -A sale is closed only when the yes holds. -A polite no is a gift. -The goal is to move the decision from intention to action. Tweetable Quotes: "You see, the yes in the room, it’s an emotional yes. It’s real. They meant it in that moment, with your energy, in the space, with the conversation fresh and the possibilities feeling alive." -Stacey O'Byrne "The longer the gap between the yes and the next concrete step, the more room the doubt has to intervene." -Stacey O'Byrne "The yes that holds is not built after the conversation ends." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains why seemingly great sales conversations often fail to produce revenue and outlines four ways to identify qualified buyers earlier by improving qualification, targeting, investment discussions, and recognizing true buying intent. Key takeaways: -Qualifying early is an act of leadership. -Talking about investment early is a sign of respect. -Enthusiasm tells you they like you. Commitment tells you they’ll buy. Tweetable Quotes: "Within the first ten minutes of any sales conversation, you should know three things: what specifically is driving them to solve this problem now, what they’ve already done about it and why that wasn’t enough, and what they’re willing to invest to actually solve it." -Stacey O'Byrne "Inspirational content attracts people who want to feel inspired, not people who are ready to invest in solving a very specific problem." -Stacey O'Byrne "Every hour you spend in an unqualified conversation is an hour you didn’t get to spend with someone who was ready to say yes." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains that when a prospect says “it’s too expensive,” the real objection is usually an unresolved issue involving value, confidence, cash flow, and trust. Key takeaways: -It's too expensive almost never means it's too expensive. -Trust is not built with testimonials. -Never discount before you diagnose. Tweetable Quotes: "They're not doubting your price. They're doubting their own outcome." -Stacey O'Byrne "The price objection is not the end of the conversation, it's the beginning of the real one." -Stacey O'Byrne "When someone says it's too expensive, what they're actually saying is, I don't yet see why this is worth that much to me specifically." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this episode of Sell Without Selling, Stacey explains the six psychological reasons people avoid sales calls and how reframing those fears can turn avoidance into confident, productive conversations. Key Takeaways: “It’s avoidance dressed up as consideration.”“The follow up is not chasing.“The right time is a story.” Tweetable Quotes: “You’re not waiting for the right time. You’re waiting for the fear to go away.” -Stacey O'Byrne “The calls aren’t hard because sales is hard. They’re hard because the story you’re telling yourself about them is hard.” -Stacey O'Byrne “The call isn’t transactional. It’s the natural next step in a relationship where both people respect each other.” -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explores why business owners and sales professionals can have engaging, rapport-filled conversations that still fail to convert into paying clients. Key takeaways: -Audiences don't buy. Participants do. -The client's yes is almost always available. -You can't get a yes you never asked for. Tweetable Quotes: "People don't hire who's most impressive, they hire who they feel most understood by." -Stacey O'Byrne "A great conversation leaves people feeling good. A sales conversation leaves people with a decision." -Stacey O'Byrne "The objection you never heard was the one that cost you that client." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains explains five reasons promising sales conversations turn into ghosting—lack of urgency, safety, commitment, clarity, or confident follow-up. Key takeaways: -People don’t decide without a reason. -The follow up can’t create urgency that the conversation didn’t build. -Excitement does not survive confusion. Tweetable Quotes: "They didn’t ghost you because the call went wrong. They ghosted you because of something that happened when the call was still going great." -Stacey O'Byrne "When someone feels truly understood, the risk of moving forward suddenly becomes smaller than the risk of staying stuck." -Stacey O'Byrne "Something that makes them think this person is still thinking about my situation instead of this person is still thinking about their sale." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains how an internal “set point” can create inconsistent sales by influencing a business owner’s energy, activity, and follow-up. Key takeaways: -Consistent sales are not produced by consistent activity. -The roller coaster ride is not your destiny. -The root work is the work. Tweetable Quotes: "The inconsistency is not random. It’s not the market or your offer, nor is it bad timing. It’s a pattern. And patterns always have a source." -Stacey O'Byrne "You have a thermostat, you have a set point, a level of revenue that your unconscious and subconscious mind has decided is normal for you." -Stacey O'Byrne "In a good month, you’re operating from abundance. Conversations close because you’re not attached to whether they close or not. You’re just having a conversation." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey explains that when someone asks what you charge and you immediately begin to second-guess yourself, the issue is not a lack of confidence—it is outdated programming. Your confidence in your work operates on a strong, well-developed system, while your approach to money conversations is still running on an old one. Key takeaways: -It’s not a confidence problem. It’s a programming problem. -You trained your client to discount you before they had a chance to value you. -The program’s not you, it’s just software. And software gets updated. Tweetable Quotes: "You have a program for your work, and it’s built from years of experience, thousands of hours of on-the-job expertise and practice and a mountain of evidence that you know what you’re doing." -Stacey O'Byrne "The second guess doesn’t show up as fear. Or at least it usually doesn’t. It shows up as helpfulness. It shows up as consideration. It shows up as flexibility. Every single one of those sounds completely reasonable and none of them are." -Stacey O'Byrne "Your number should come out the same way everything else in the conversation came out—as clean, direct, grounded." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey focuses on why sales conversations often become uncomfortable when money is discussed, arguing that the real issue is not pricing or sales skills but subconscious beliefs and nervous system programming around money. Key takeaways: -Certainty transfers. And guess what? So does uncertainty. -You cannot script your way out of the past belief. -Your price is not a referendum on your worth as a human being. Tweetable Quotes: "The moment money comes up in a conversation, your unconscious and subconscious program activates... about asking for money, about what you're worth and what it means if they say no." -Stacey O'Byrne "Nobody wakes up one day and decides asking for money is going to feel uncomfortable... Every one of those experiences made a deposit into an unconscious and a subconscious program, and that program now runs automatically every time money enters into a conversation." -Stacey O'Byrne "Next time the money conversation comes up, pay attention to what happens inside your body before you say the number... The money conversation is the same conversation. The only thing that makes it different is the meaning that the program attached to it." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling

On this solo episode, Stacey argues that business plateaus are usually not caused by poor strategy but by an "identity ceiling"—subconscious beliefs about what level of success a person deserves or is capable of achieving. Key takeaways: -The market will pay what you hold. -Strategy is never going to break through an identity ceiling. -The plateau is not a strategy problem. It's an identity problem. Tweetable Quotes: "The plateau is the gap between your identity that built the current level and the identity required to run the next one." -Stacey O'Byrne "The market will pay what you hold. The programming decides what you can hold, and until the programming updates, the pricing ceiling holds with it." -Stacey O'Byrne "The current level identity protects current level resources. The next level identity invests in next level outcomes. Same decision, completely different frame, which creates completely different results." -Stacey O'Byrne Resources: Instagram: @pivotpointadvantage If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out: http://pivotpointadvantage.com/iwantsuccess Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals: https://facebook.com/groups/sellwithoutselling