Advertise on podcast: BusinessTalk

Heather-Caisse Roberts came to the Springfield Symphony Orchestra in 2022 and took the reins there last summer, bringing both a background in development and a passion for the SSO’s mission. She says it’s a dream job, but not one without challenges ranging from fundraising to expanding the symphony’s audience for the next generation. On the next episode of BusinessTalk, Heather talks with BusinessWest Editor Joe Bednar about how the SSO continues to blend classic fare with surprisingly modern influences, the importance of its youth programs in building a bridge to the future, and the transporting magic of live music — and why it resonates with all ages. Like the symphony itself, it’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

When James Krupienski was named to BusinessWest’s 40 Under Forty class of 2010, he was CPA manager for the Health Care and Pension Audit Divisions at Meyers Brothers Kalicka, P.C. (MBK). Now, he’s one of six partners who together manage all operations at the firm. But it takes much more than a change in title to be named Alumni Achievement Award winner, as James was earlier this month. That prestigious honor reflects how much an individual has accomplished since joining the 40 Under Forty club, and James has excelled not just at his job, but as a mentor to many young people entering the accounting field, and as someone who gives back to the community in many ways, both through his own volunteerism and the way he encourages the firm to support local causes. On the next episode of BusinessTalk, James talks with BusinessWest contributing writer George O’Brien about all of that, and why it’s so gratifying. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Agriculture has always been a large and important part of the region’s economy, even it is often overlooked. But this sector faces many stern challenges, everything from the rising cost of everything to issues with succession at family farms; from weather extremes like the current drought to workforce shortages. Community Involved in Sustaining Agriculture (CISA) works to strengthen area farms and engages the community to build the local food economy. On the next episode of BusinessTalk, Jennifer Core, CISA’s executive director, talks with BusinessWest contributing writer George O’Brien about the agency’s broad mission and specific initiatives, such as its Senior Farmshare program, which serves more than 800 seniors in Hampden, Hampshire, and Franklin counties. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

The mission of Girls Inc. is to inspire all girls to be strong, smart, and bold. And Girls Inc. of the Valley has certainly been all three during the buildout of its new headquarters in Holyoke, which offers more opportunity to help girls succeed — both now and in the future — through STEM studies, career preparation, skills to overcome challenges and achieve mental wellness, and much more. On the next episode of BusinessTalk, Executive Director Suzanne Parker talks with BusinessWest Editor Joe Bednar about the long journey to open those doors, and how the organization’s focus and programming continue to evolve in the service of helping girls thrive in myriad ways. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

There are now 800 people in the club — that would be the BusinessWest 40 Under Forty club. That’s 20 classes of rising stars, with the latest, the class of 2026, announced late last month. For this episode of BusinessTalk, George O’Brien sits down with two members of the class of 2026 — Alex Balise, director of Corporate Strategy for Balise Auto Group, and Giancarlo Crivelli, executive director of Fishing Friends. They exemplify the class of 2026, the many accomplishments of its members, and its commitment to giving back. On the podcast, we tell their stories, and we also hear some fish stories — Alex counts that among her favorite pastimes as well — along the way. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

When Lois Nesci took the reins at Gándara Mental Health Center in early 2020, she did so during a time of pandemic challenge, but this large, regional agency — with more than 70 locations serving the mental health and other needs of people across all ages and demographics — has overcome plenty of challenges in its nearly 50-year history. As that milestone approaches next year, Lois sits down with BusinessWest Editor Joe Bednar for this episode of BusinessTalk, explaining how Gándara identifies and then meets needs, how it continues to expand, and why the work of helping clients achieve healthier, happier lives is so gratifying. It’s a must-listen, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

It’s called the Pathway to Progress. That’s the name of a strategic plan that Nicolle Cestero has helped shape and shepherd at American International College, first as interim president, then since shedding that interim tag last summer — a plan that responds to a shifting higher-ed landscape by reimagining significant aspects of AIC’s academic programs, faculty roles, degree options, and more. For the next episode of BusinessTalk, Nicolle sits down with BusinessWest Editor Joe Bednar to talk about all that and many other aspects of a job she never imagined she’d have when she joined the AIC team 15 years ago — from the importance of the on-campus student experience to how she sees higher education continuing to evolve. It’s a must-listen, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

In some ways, progress on CitySpace — a project to transform Easthampton’s Old Town Hall into a vibrant arts and performance space — has ebbed and flowed over the past several years, but it has never stopped. And now, with an infusion of $3.5 million in federal funds, the final phase has real momentum. For the next episode of BusinessTalk, BusinessWest Editor Joe Bednar sat down with Mike Tautznik, treasurer of the CitySpace board, about what’s happening there now, and why it’s important to the identity and economic vibrancy of a city that has become known for its arts and culture scene. Mike also talks about his 17 years as Easthampton’s mayor, and why he’s been passionate about this city and its institutions for his entire life. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Julie Quink says the accounting profession has changed quite a bit in her 35 years of practice, but one of the more positive changes has been a focus on workplace culture, mentorship, and the well-being of team members — all areas she has continued to cultivate at Burkhart Pizzanelli. Julie sat down with Contributing Writer George O’Brien for the latest installment of BusinessTalk to talk about all this and more, including how she and her team have prioritized giving back to the community in many ways, and why she’s gratified to be named one of BusinessWest’s Difference Makers for 2026. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Chambers of commerce have evolved over the years, and they are in many ways smaller than they were decades ago, in terms of both membership and staff. But their mission remains vital, and in many ways, chambers are more important now than ever. That’s one observation from Diana Szynal, president and CEO of the Springfield Regional Chamber, as she talked with Contributing Writer George O’Brien for the latest installment of BusinessTalk. The two sat down to discuss everything from the upcoming schedule of events, starting with the annual Outlook lunch, to the chamber’s rebranding efforts, to the way it provides a strong, clear voice for businesses of all sizes. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Much of Ayanna Crawford’s work has been built on the importance of education, from her public school teaching days to her creation of the youth public speaking initiative called Take the Mic; from the growth of the Parent Villages nonprofit to her new role on the Springfield School Committee — and more. On the next episode of BusinessTalk, Ayanna sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about all this, plus her consulting business, her community advocacy as chief of staff for a state representative, her experience being named one of BusinessWest’s Women of Impact, and why it’s important to prioritize self-care in order to keep making an impact in the world. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Meg Talbert says she and her dedicated staff and volunteers at Dakin Humane Society bring a lot of love and joy to their work, even though they’re dealing with animals — and families — facing difficult issues. And while Dakin’s services — from adoption and fostering to medical care and pet loss support groups, and many more — help thousands of people and animals each year, the need has never been greater. On the next episode of BusinessTalk, Meg, Dakin’s executive director, sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about how Dakin is meeting those evolving needs, how people in the community can support this work, and what’s around the corner as the nonprofit puts together a strategic plan for the future. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Cybersecurity is no longer just a technical discipline: it’s a cornerstone of business, law, and civil society,” Sean O’Brien said recently, and businesses of all sizes and sectors are grappling with that new reality. On the next episode of BusinessTalk, Sean, the director of Cybersecurity at Bay Path University, sits down with BusinessWest Editor Joe Bednar for a wide-ranging discussion about how cyberthreats have evolved — with AI being just the latest disruptive wrinkle — but also how defenses are being sharpened with the same technology, as well as how this field will continue to be fertile ground for young people seeking to forge careers in a realm where change is constant and talent is in demand. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Every single month, through its roughly 200 partners, the Food Bank of Western Massachusetts helps about 125,000 people in the 413 access more than 1 million meals. Among the roles of Director of Development Jillian Morgan and her team are to execute fundraising activities, boost engagement through volunteering, and develop strategies to raise awareness about this nonprofit’s critical mission — one that has been challenged this year by everything from federal funding cuts to the recent SNAP disruption. On the next episode of BusinessTalk, Jillian sits down with BusinessWest Editor Joe Bednar to talk about all of that, plus the 16th annual March for the Food Bank, which engages a sea of participants in a four-county effort to raise hundreds of thousands of dollars. It’s must listening — and certainly food for thought — so tune into BusinessTalk, a podcast presented by BusinessWest over both audio and video platforms, and sponsored by Greenfield Cooperative Bank.

Chelsea Kline has long had a passion for helping people who are struggling, and found the perfect outlet for that as executive director of Cancer Connection, the Northampton-based nonprofit that offers a raft of services — from support groups to integrative therapies to the all-important model of ‘befriending’ — to people dealing with a cancer diagnosis, as well as their families and caregivers. On the next episode of BusinessTalk, Chelsea talks with BusinessWest Editor Joe Bednar about the many community connections that make it all happen, her committed team at Cancer Connection, the many ways people can support the mission, and why it’s so gratifying to be named to BusinessWest’s Women of Impact class of 2025. It’s must listening, so tune into BusinessTalk, a podcast presented by BusinessWest on both audio and video platforms, and sponsored by Greenfield Cooperative Bank.