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In this episode, Francis is joined by Tom Nassr, CEO & Automation Alchemist from XRay.Tech for  a discussion about workflow automation. Tom is a serial entrepreneur with a background in philosophy. He is obsessed with the concept of 'value', and how digital platforms can create more 'value' for the people who use them. His expertise ranges from UX design, to business process automation, to social entrepreneurship business modeling.

In this episode of Integration Talks, Amnon Kruvi joins our hosts Francis and George to discuss the challenges in Salesforce integration. Amnon is an experienced software architect with a 16-year history of consulting, start-up companies, and CRM development. He is the director of Kruvi Solutions, focusing on resource and workforce management solutions, as well as a Salesforce MVP and community leader.

On this episode, Daniel Miks from Eficode, is joining our hosts Francis Martens and George Smith to talk about cross-company integration and project collaboration. Daniel is an Atlassian Solution Expert at Eficode with 5 years of experience as an Atlassian Consultant for various industries including automotive & finance, among others. Listen to this episode on your favorite podcast channel including Spotify & iTunes!

On the first-ever live episode of Integration Talks, Boris Berenberg, CEO of Atlas Authority, joins our host Francis Martens, to discuss SaaS integration challenges & benefits. Boris is the CEO of Atlas Authority, an Atlassian Gold Enterprise Solutions Partner, and an Atlassian Marketplace Gold Partner. He spent four years working at Atlassian where he helped solve challenges for the largest installations in the world. He also authored a portion of Atlassian's public technical knowledge base and support tools. Boris is the co-author of Atlassian's JIRA Administration Certification and has completed all Atlassian certifications. Since leaving Atlassian, he has helped companies like Uber and Spotify scale their utilization of Atlassian tools.

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Steve Morgan from Syniad IT to discuss the challenges of integration. Steve specializes in the assessment, design, build, and implementation of IT Operating Models, using frameworks such as Service Management (ITSM) and Service Integration & Management (SIAM) in organizations to optimize their technology teams, improve processes, and manage complex multi-vendor eco-systems. About this episode:  Why is categorization important?The benefits of SIAM implementation How to manage cultural changeand more!Listen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Jeffrey Tefertiller to discuss ITIL and cross-company integration. Jeffrey founded Service Management Leadership to help organizations, large and small, achieve their Service Management and Business Continuity goals and aspirations. He is an ITIL Expert (v3) and leader in the Enterprise Service Management (ESM)/ IT Service Management (ITSM) community. Jeffrey brings 26 years of leading Service Management initiatives to Service Management Leadership with expert-level understanding and practice of how to adapt the methodologies to any organization and its unique culture. About this episode:  Key ITIL concepts applicable to cross-company integrationIT leadership and its challengesB2B and Cross Company integration: differences and similaritiesand more...Listen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Rob Akershoek to discuss ITIL 4 & agile integration. Rob is an IT Management Consultant with expertise in a wide range of topics: DevOps, IT4IT, IT Service Management (ITIL), Continuous Integration / Continuous Delivery (CI/CD), Enterprise Architecture (TOGAF) and Scaled Agile Framework (SAFe), AIOps, Agile development, Service Integration and Management (SIAM), Cloud Management, and Value Stream Management.  About this episode:  Where Agile and ITIL 4 meet Agile processes in a product development context involving multiple companiesDeploying ITIL4 processesand moreListen to this episode on your favorite podcast channel including Spotify & iTunes!

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Claire Agutter to discuss SIAM. Claire is a service management trainer, consultant, and author. She is the director at ITSM Zone, providing accredited eLearning in ITIL, DevOps, BRM, and more. She's also the director of Scopism, the publisher of the SIAM Foundation and Professional BoKs. In 2018, 19, and 20 she was recognized by Computer Weekly as one of the 50 most influential women in tech, and in 2017, 18, and 19 She was recognized by HDI as one of the top thought leaders. She is also the host of the popular ITSM Crowd YouTube channel and the Chief Architect of VeriSM. About this episode:  What is SIAM?Combining SIAM with ITIL4, possibilities, and outcomesGetting started with SIAMAverage deployment time of SIAMand moreListen to this episode on your favorite podcast channel including Spotify & iTunes!  Useful links to learn more about SIAM: SIAM Book of knowledge: https://www.scopism.com/free-downloads/ Service North Scopism: https://servicenorth.scopism.com/

In this episode of Integration Talks, a podcast on everything integration, Francis hosts Chuck Tomasi to discuss ServiceNow IntgerationHub. Chuck is a senior developer advocate at ServiceNow and also an author, IT professional, podcast host, and in his free time, a martial artist! About this episode:  The roadmap around integrationsWhat is IntegrationHub? And how is it positioned? The level of experience a ServiceNow admin should have to build integrations and moreListen to this episode on your favorite podcast channel including Spotify & iTunes! 

Another week, another Integration Talks episode!   In the second episode, Francis Martens hosts Ryan Lunka from Blended Edge.  Ryan is the co-founder and CEO at Blended Edge, a company with the goal of helping software teams deliver integrations faster, easier, and more cost-effectively. He’s a former head of product and COO of an integration software vendor that served digital commerce and retail merchants. He’s an expert on integration, CX technology, Martech, and digital commerce. He is also the author of Adobe Experience Manager: Classroom in a Book, published in 2013, by Adobe Press. About this episode:  Integration trendsHow to deal with an integration market that changes all the timeSecurity Management in building integrationsWhat is "DE - Developer Experience"?and more!Do not forget to check out the Exalate e-books on software integration: https://exalate.com/ebooks-and-whitepapers/  More material on the topic: https://www.blendededge.com/blog/prioritizing-your-product-integration-roadmaphttps://www.blendededge.com/blog/creating-inter-product-experiencesAnd if you enjoyed this episode, please support our podcast by subscribing and leaving a review! 

This is the very first episode of Integration Talks, a podcast where we discuss everything software integration with thought leaders and experts across industries. In this episode, the podcast host and Exalate CEO, Francis Martens, discusses a few topics regarding ITIL with Alexander Schmidt, an ITIL 4 trainer & owner of Value Insights with more than a decade of experience in multinational companies in Switzerland & Hungary. What is covered in this episode: Update from ITIL3 to ITIL4Using ITIL4 and the voice of the customer with different helpdesksITIL4 and multi-helpdesk integrationMeasuring the integration's KPIs for the companies involved Do not forget to check out the Exalate e-books on software integration: https://exalate.com/ebooks-and-whitepapers/  And if you enjoyed this episode, please support our podcast by leaving a review.