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In this month’s episode, Clint and Alisa are back to recap the Cloud Comms Summit US, an industry event organized by Cavell and the Cloud Communications Alliance. This conference brings together industry analysts and service providers to review big trends in the industry and forecast for the year ahead. Whether you were unable to attend the conference or want a refresher on some of the big takeaways, we’ve got you covered!

In this month's episode, Clint chats with Micah Singer, the founder and Managing Director of TeamMate Technology. We chat all about our strategic partnership, which brings a Microsoft Teams Direct Routing integration to KAZOO, and why now's a great time to start offering your customers a Teams integration! If you’d like to learn more about our partnership with TeamMate Technology, including the dates for Beta and Production availability as well as how to sign up for beta testing, click here.

In this month’s episode, Clint sits down with our Chief Technology Officer and Chief Architect to chat about all things in the world of KAZOO. We’ll talk about some of the new features and plumbing changes coming with the upcoming 5.x release, but—more importantly—address the “why” 2600Hz is making these plumbing changes to its platform. What do these plumbing changes mean for the future of 2600Hz? For more on the architecture of KAZOO, visit our website here.

In this episode, 2600Hz’s Clint Mohs sits down with Bryan Paxton and Pablo Costas Sanchez, two organizers of the upcoming SpawnFest developer competition. Clint, Bryan, and Pablo discuss what SpawnFest is, who can participate, what’s up for grabs, and much more! For more information about the event and to register, check out the event’s website at https://spawnfest.org.

In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about customer churn and what you can do to help reduce it—or better yet—prevent it all together. We’ll share ways you can increase brand loyalty so your customers never think twice about jumping ship and going to a competitor, even if they’re presented with a really great deal.

In this episode, 2600Hz's Alisa Bartash and Clint Mohs tackle a topic that’s front of mind for many folks across nearly all industries--the hybrid workplace. While there are myriad things to be considered for the hybrid office to be successful, this episode focuses on the importance of equity when part of the workforce is working from home while the other is in office. If 2020 was all about WFH, 2021 is shaping up to be the year of RTO and the hybrid workforce. We also have a blog series on this topic! Check out part one, Hybrid Work Best Practices — Investing in Tech here. 

In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about phone numbers and why we're running out of them. We'll give you a hint: it has to do with...technology! There are many everyday devices that use phone numbers and tons of creative ways businesses are utilizing phone numbers that you would never know about! Clint and Alisa discuss some of the lesser known and newer examples in this informative episode. As mentioned in the discussion, Clint wrote a blog with additional examples that you can read here.

In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk all about pricing and packaging - why having a compelling pricing strategy is so important, the key factors to consider when creating or updating your pricing strategy, best practices for choosing a pricing strategy, and more. Whether you're creating a pricing strategy for the first time or if you're looking to revamp your existing strategy, this podcast has the information you need to create a profitable strategy. As mentioned in the discussion, Clint created a PDF resource all about pricing and packaging. You can download it here.

Happy New Year everyone! We are excited for 2021 and look forward to bringing you exciting new episodes with a twist...we want to keep the podcast fresh so we're switching things up a bit this year. This short and sweet episode gives you a sneak peek of what we're planning in 2021, how we're making the podcast even better, and topics to look forward to.

Join 2600Hz Head of Marketing Alisa Bartash and Emily Ransford, 2600Hz's Community Manager, for a conversation about the online Community that 2600Hz has built over the past 10 years. In this episode, Alisa and Emily discuss how Emily is deep in the middle of transforming it into an even more robust resource,  providing new ways for members to share questions, tips, and user successes, as well as what members can look forward to in 2021. Emily also talks about various ways you can get involved in the Community, whether you're a Telecom newbie or an industry veteran. Learn more about the 2600Hz Community and join it today at forums.2600hz.com.