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In each episode of Unique Contributions, we bring you closer to some of the most interesting people from around our business working on industry-shaping issues that matter. We explore how they and we collectively as a business, create a positive impact on society through our knowledge, resources and skills. This is what we call our “unique contributions”. Join our host YS Chi, director of corporate affairs at RELX and Chairman of Elsevier, as he dives deep into conversations with some of his friends and colleagues. Thank you to our listeners for tuning in. You can check back here for a new episode each week. This podcast is brought to you by RELX, a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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From generative to extractive and agentic AI: How RELX chief technology officers are applying AI to solve real-world customer challenges

2025/08/27

In this final episode of season four, YS Chi sits down with the chief technology officers at LexisNexis Risk Solutions, Elsevier and LexisNexis Legal & Professional to explore the topic of technology at RELX. RELX is not a tech company, but a big user of technology. Around 12,000 technologists, over half of whom are software engineers, work at RELX. Annually, the company spends $1.9bn on technology. Vijay Raghavan, Jill Luber and Jeff Reihl share insights on how they are driving AI innovation, from extractive to generative and agentic technologies, to solve real-world challenges in law, healthcare and research. They also share candid advice on staying adaptive, experimenting boldly and preparing for the future of work. For insights on technology at RX, listen to Brian Brittain, chief technology officer at RX, in episode three. Watch the video version at https://youtu.be/IlfsybgDQlI

A look inside the RELX business culture: learn what drives performance for leaders, managers and employees alike

2025/07/10

In this episode, YS Chi speaks with Rose Thomson, RELX chief human resources officer, to explore the RELX business culture. They unpack the elements underpinning the culture that unites our teams, making customer centricity, continuous improvement and innovation possible. This is a fascinating discussion at the intersection of purpose, strategy and values. A 'must-listen' episode for anyone looking to understand RELX and how culture drives performance at all levels of the organisation. A video version of this episode is available at https://youtu.be/R4bt8WBUtqk

A truly unique contribution: We shake things up and put the questions to YS Chi

2025/06/19

In this episode, we turn the tables on our usual host YS Chi, who becomes our guest for the week. Join us as Márcia Balisciano, RELX Chief Sustainability Officer and Global Head of Corporate Responsibility, poses the questions to reveal fascinating insights from 20 years of curiosity, learning and working with great people at RELX. YS Chi, RELX Director of Corporate Affairs shares with Márcia what we mean by our Unique Contributions. As he celebrates two decades at RELX, YS reflects on how the company has evolved, what drives the business to focus on corporate responsibility and how we define it. He discusses responsible AI, the future of print, and his vision for the future. Along the way, YS shares advice for the next generation of future leaders and thoughts on who we are as a company. The video version of this episode is available at https://youtu.be/-i71SXhpBfg

Research integrity, AI, open access - how Elsevier is navigating the hot topics of scientific publishing

2025/04/03

In this episode, YS Chi interviews Laura Hassink, Managing Director of Elsevier journals. Elsevier publishes 17 percent of the world's research output across its 3,000 journals. This gives it a unique vantage point on some of the biggest issues currently discussed in the research and scientific communities: research integrity, trust in science, AI, and the 'pay to read' and 'pay to publish' models. Laura discusses these issues head on. This episode is also available on YouTube at https://www.youtube.com/watch?v=YdfVzdzUKLQ

Data, trust and rising premiums: Insights from LexisNexis Risk Solutions

2025/03/27

In this episode, YS Chi speaks with Bill Madison, CEO of our insurance business at LexisNexis Risk Solutions to explore the dynamics within the insurance industry and why premiums keep rising across the board. To understand the challenges consumers and insurance carriers are facing today, Bill takes us back to 2020, right at the beginning of the pandemic. This episode is also available on YouTube at https://youtu.be/PGgi39UtbBE

Unmasking digital fraud: How AI and biometrics are changing the game. Insights from LexisNexis Risk Solutions

2025/03/20

In this episode, YS Chi speaks with Kimberly Sutherland, vice president of fraud and identity at LexisNexis Risk Solutions. Banks and businesses need to constantly adapt to our need for fast and secure online transactions, while having to detect and stop online fraud. This is a complex task since scammers are increasingly sophisticated and operate as organized networks. What can businesses do to better protect their customers from fraud? How can biometrics play a role? What does 'risk appropriate friction' look like? Who is most at risk? This episode is also available on YouTube: https://www.youtube.com/watch?v=xMCKyXVyn-E

Customer-centric technology in the events industry: a discussion with RX leaders

2025/03/13

In this episode, YS Chi speaks with Brian Brittain, Chief Operations Officer, and Gaby Appleton, Chief Product Officer at RX, the global events business. The events industry is all about connecting buyers and sellers and bringing people together to enable them to grow their business. Far from being a threat to in-person events, as many feared, the pandemic triggered an acceleration in the development of technology which is transforming the customer experience, making participation easier and more productive. What does that look like in practice and how is technology changing the customer experience? Brian and Gabby discuss technology, data, AI and more. They even share some ‘spectacular’ failures. Listen to the full episode on YouTube: https://www.youtube.com/watch?v=S-fcgETVd04. We've also curated a 10mnm version for those in a rush: https://www.youtube.com/watch?v=EwFKCZKRdlQ&t=8s

AI diplomacy: the difficult balancing act between innovation and regulation

2025/03/06

YS Chi speaks with Philippa Scarlett, RELX global head of government affairs. As a child of diplomats, Pippa has a unique background which gives her cross-cultural competency in a role that requires global thinking. She shares her insights on how different governments think about AI and the opportunities and challenges they face when leveraging AI and generative AI for their own use. What are the different governmental approaches to AI regulation? How best to approach regulation when facing such a pace of technological change? And in the absence of regulation, what roles can companies play in advancing innovation and responsible development and use of AI? The video version of this episode is available at https://youtu.be/Pj9Ppnag044

Generative AI and the law: how customers are adopting this new technology and creating value. Insights from LexisNexis

2025/02/26

In this first episode of Season Four, YS Chi speaks with Sean Fitzpatrick, CEO of LexisNexis North American, UK & Ireland. In June 2023, YS interviewed Mike Walsh, CEO of LexisNexis Legal & Professional, a few months after introducing generative AI at scale to the legal profession. Fast forward to 2025 and thousands of small and large legal firms are now actively using this new technology across multiple regions. YS asks Sean how customers are adapting to, and adopting this new technology. Can it be trusted? What impact will it have on law firms' business model and the billable hour? How is it affecting legal education and the next generation of lawyers. What is the vision?

Meet Hugh Jones, the CEO reinventing RX events

2023/07/19

Hugh Jones joined RX as CEO in February 2020, and within a month, was facing the implications of the global Covid pandemic. The business, like many others, was seriously impacted. But three years on, recent shows are now performing on average better than their pre-Covid versions. So what has happened? What innovations have been implemented that make events different? What does it mean for exhibitors and visitors? In this episode, hear how Hugh Jones is leading RX towards better, smarter events. As Hugh says, "it's when the adventure begins." This podcast is brought to you by RELX.

Generative AI and the law: what will legal work look like in years to come?

2023/06/09

Mike Walsh, CEO of LexisNexis Legal & Professional, and part of RELX, takes a deep dive into the subject of generative AI and the law. What are the opportunities and risks for lawyers? What are the use cases? What will legal work look like in years to come? LexisNexis Legal & Professional recently launched a generative AI platform designed to transform legal work. Unlike ChatGPT which creates hallucinations, Lexis+AI is built and trained on the largest repository of accurate and exclusive legal content. This podcast is brought to you by RELX.

How do you access financial services when you're 'invisible'?

2023/03/29

Imagine an American single mother of two teenagers living in Indianapolis who decides it is time to buy her first family home. With no debt, a college degree and a steady job, one would think it would be easy to secure a mortgage. Except she can’t. What about a British national in his mid-thirties moving back to the UK after spending some time in Hong Kong? He has a corporate job and needs access to credit to get his life organised in the UK. Except he can’t because he has no past credit history in the UK and traditional credit lenders cannot score his ability to repay loans. Financial exclusion affects 30 percent of people worldwide across rich and developing countries and impacts a huge variety of people, from students, retirees, housewives, migrants and many more. Fortunately, there are solutions. In this episode, YS Chi speaks with Steve Elliot, UK managing director of LexisNexis Risk Solutions who shares his thoughts on how to address the issue in the UK; and with Carolina Costa, RELX head of government affairs for Latin America, who says Brazil is getting it right. This podcast is brought to you by RELX.

“I am lucky to be alive” – Alicia Kozak, child abduction survivor and online safety campaigner shares her story.

2023/03/14

Alicia’s story is a rare story of survival. Twenty years ago, Alicia was abducted and raped by a man she met in an online chatroom. She was just 13 at the time. Her ordeal lasted four days, which was the time it took for the FBI to track down her kidnapper. Since her rescue, Alicia has devoted her life to fighting child predators and educating children and adults on internet safety and sexual exploitation. She is one of the most vocal and outspoken advocates for child safety legislation. In this episode, Alicia shares her insights on the scale of the problem of missing children and sextortions, victim blaming and what all parents should do to protect their children from online predators. As we become increasingly mindful of the issues associated with the sharing of personal data, Alicia reminds us that this same information enables task force agents to rescue endangered children. You can find out more about Alicia's work at aliciakozak.com This podcast is brought to you by RELX.

The biggest heist in American history

2023/03/02

Our largest and most vital US public government programs — food stamps (SNAP), Medicaid, Temporary Assistance for Needy Families (TANF), unemployment insurance and even the tax system — are being systematically plundered by domestic and transnational criminals who are intent on disrupting our way of life. Woody Talcove knows this because for 14 years, he has been on the frontlines of securing government agencies from fraudsters, cybercriminals and adversaries. The level of fraud is possibly the biggest heist in American history. To put things in perspective, US government published preliminary data showing that in 2021 alone, it was defrauded by $277bn. And that relates to the unemployment insurance programme alone. Fraud is not only a problem for taxpayers and the federal budget. Fraud wreaks havoc on individuals’ lives and the people who suffer are those who need the most support. If fraud losses were stopped, they could pay for free childcare for every family in America. The time for complacency has come to an end. It is time to treat this as an national emergency. This podcast episode is a wake up call. Haywood ‘Woody’ Talcove is CEO of LexisNexis Risk Solution’s government business. This podcast is brought to you by RELX.

The new people trends post Covid - a perspective

2023/02/01

As a global organisation with 33,000 people across 40 countries, how do we make sure we continue to attract, retain and develop talent? How do we adapt to new employee expectations? How do we create a working environment that is inclusive, embraces diversity of thought and allows people to have long and rewarding careers? In this episode, Rose Thomson, RELX chief human resources officer, shares with YS Chi her perspective on some of the big people themes that organisations need to think about to be successful, from the role of the manager to allowing people to have career changes. Also in this episode, YS Chi speaks with Emili Budell-Rhodes, lead evangelist of engineering culture at LexisNexis Legal & Professional. YS explores what made her pivot from corporate responsibility to technology, how she feels about her career change, what enabled it and the satisfaction she derives from it. This podcast is brought to you by RELX.