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#319 - RETHINK: Convenience and Experience ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** RETHINKING RESTAURANTS - Part 9 Our industry is changing and so are diners' tastes. I think they're unwilling to pay "extra" for certain things... and more than happy to pay for others. Two standouts? Convenience and Experience. This episode explores these two areas.  ***** Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

#318 - RETHINK: Technology ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 8 This is it... we're finally talking about how we rethink technology. And I don't think it's the conversation you think we're going to have.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#317 - RETHINK: Education and Development *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 7 We're continuing our conversation about "compensation." We pay people more than a couple of bucks per hour. We pay them in balance, stability, joy, and education. So why don't we get better at quantifying all those other things...?  ***** Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#316 - RETHINK: Compensation ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 6 This is the 6th installment of a 10-episode arc where I'm challenging you to think outside the box... rethink your pre-conceived notions about what a restaurant is, and how a restaurant must operate. In this episode we're talking about compensation. More specifically about the tipping model.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#315 - RETHINK: The Customer Journey *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** RETHINKING RESTAURANTS - Part 5 Don't shoot the messenger... but I don't think we know our guests as well as we think we do. Certainly not as well as we should. On today's installment I want to show you ways to double down on your hospitality and actually build more meaningful relationships with the people you serve. And guess what... they'lll appreciate it and come back more often. Whcih means MORE REVENUE and INCREASED PROFITS.  Sounds like a win/win to me!  ***** Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

#314 - RETHINK: Cuisine  *****  This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy *****  RETHINKING RESTAURANTS - Part 4 Why do we categorize our restaurants by cuisine? And is there a better way to do it? Maybe something different would be better. We debate that on today's episode.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#313 - RETHINK: The Service Model ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** RETHINKING RESTAURANTS - Part 3 Restaurants have been around for thousands of years, though the service model we currently use was basically invented a couple hundred years ago in Paris, France. Google it, read a book, do some digging... there have been a variety of service models over the years. I'm not convinced that the current models are sustainable, and I think perhaps we haven't even discovered the best version yet. We're going to dive deep on today's third installment of the RETHINKING RESTAURANTS series.  ***** Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

#312 - RETHINK: Pricing   *****  This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy *****  RETHINKING RESTAURANTS - Part 2 Over the span of these 10 episodes we will be exploring the future of restaurants... not what our industry will look like in 100 or 1,000 years... but the huge changes I see coming in the next 3-5 years. With such narrow profit margins, pricing is obviously something we have to address. On this second episode of this 10-episode arc, I'm going deep into the future of restaurant pricing.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#311 - RETHINK: The Business Model ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: https://kickfin.com/demo/ ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** RETHINKING RESTAURANTS - Part 1 Our industry is changing. Whether for the better or worse remains to be seen. But what I do know is that we have a choice... we can be at the forefront of making that change happen, or we can be left behind - crushed by the momentum of it all. Over these 10 episodes I would like to explore the future of restaurants, and the opportunities we have to build better businesses. We're starting today by rethinking the business model. Why? Because we can't get squeezed any further.  ***** Curious to learn more about my P3 Mastermind?Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule  

#310 - 10 Takeaways from Our VERY FIRST In-Person Marketing Summit ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** Last week we hosted our very first in-person event, The P3 Marketing Summit, down in Columbia, SC. By all estimations it was a smashing success. Not that we can't improve for the next one, but the value shared from the stage was incredible. We had 85 owners and operators from all around the country descend upon the city for three days and they all left with pages and pages of notes.  On today's episode I want to share my 10 biggest takeaways from the event.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule   

#309 - Dimitri Karousis, GM and Executive Chef of Nick's Lobster in Brooklyn, NY *****  This week's episode is brought to you by: MARGIN EDGE Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.  VISIT: marginedge.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy/ ***** Dimitri Karousis is at the helm of a Brooklyn institution and has navigated the restaurant into (no pun intended) uncharted waters. It's been incredible to witness the growth these past many years; I feel grateful to be able to share some of those insights with all of you.  WEBSITE: https://www.nickslobsterhouse.com/ ***** Currently the P3 Mastermind has more than 100 members enrolled, spread across 3 different groups. Our members are seeing huge transformations, often in the first 90 days. The system works, and yes it can work for you.  Click the link to schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule     

308 - How to Market in Reverse (ENCORE) ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** There are two ways to market...  1) You create a product and try to find people who might want that product.  2) You find a group of people who need something and you craft a product specifically for them.  Most restaurants fail because they market the first way, but you are going to WIN because I'm going to show you how to do it the better way. The way every great business does it. Apple, Nike, Nikon, Mercedes, and In-N-Out. All of them do the latter, and you can too.    ***** Ready for consistent, predicatble 20% profits every single month? Let's chat about the P3 Mastermind.  Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule